Seasonal Retail Associate

Job Overview

The Retail Seasonal Associate promotes a positive transformative guest experience by assisting with day-to-day retail operations at Kingwood Center Gardens which consist of the indoor gift shop area, the retail greenhouse, and the outdoor plant sales area. This position works closely with both the Horticulture and Visitors Service Departments to confirm that the needs of Kingwood Center Gardens retail, staffing, and open hours are met.

It is also the goal of this position to confirm guests are provided with excellent customer service while shopping our retail spaces.

• Assist in visual merchandising in retail locations and maintain the quality of displays
• Helps maintain plant material including watering fertilizing, deadheading, and scouting for pests
• Assist customers in the Garden and Gift Shop by answering questions, processing sales, loading items

• Prolonged periods of continuous standing, sitting, or walking along with occasional stooping, bending, reaching, crouching
• Must be able to lift to 40 lbs occasionally
• Must be able to move around garden in all weather conditions
• Ability to work a flexible schedule including evenings, weekends, or holidays as needed
• Possess strong interpersonal and leadership skills
• Must be goal-oriented, flexible, and adaptable to potential unanticipated opportunities
• Must be able to organize workflows to ensure necessary details are captured and enacted
• Ability to prioritize work amongst competing set of tasks
• Ability to work with diverse staff and volunteers
• Possess verbal and written communication and interpersonal skills, including effective problems solving skills
• Ability to related to work relate to people of all ages, diverse backgrounds, skills and abilities
• Demonstrated ability with computers, Microsoft Office programs, point-of-sale and inventory tracking systems

• Experience working with point of sales software, visual merchandising, customer service, inventory management, communication, and a passion for sales is preferred
• A high school diploma, or equivalent or higher is required
• Horticultural knowledge and hands-on experience with plants is a preferred
• Must have a valid Ohio Driver’s License
• Must pass a background check
• Must pass drug test