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Customer Experience Supervisor: Lead Service & Checkout Excellence
Job in
Mansfield, Richland County, Ohio, 44904, USA
Listed on 2026-08-22
Listing for:
JCPenney
Full Time
position Listed on 2026-08-22
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
JCPenney is seeking a Customer Experience Supervisor I to lead and coach associates, drive customer service excellence, and oversee training initiatives. The role focuses on delivering outstanding checkout experiences, optimizing staffing, and ensuring adherence to company standards.
You will guide the team, monitor performance, and contribute to profitable sales growth. Responsibilities include coaching cashiers, coordinating orientations, and partnering with leadership to maintain service
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