Business Development, Outreach Coordinator

Responsibilities

• Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations.
• Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume.
• Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients.
• Consistently execute daily outreach activities (prospecting, visits, calls, follow-ups) to achieve referral and census goals.
• Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints.
• Apply sales techniques including objection handling, pipeline management, and account growth strategies.
• Track activities and results through CRM, producing accurate reporting on outreach effectiveness.
• Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions.
• Develop in-depth knowledge of Bright View’s services and communicate patient pathways effectively.
• Represent Bright View at networking events, conferences, and community meetings to promote awareness.
• Educate stakeholders on substance use disorder treatment and Bright View’s patient-first approach.
• Align outreach efforts with Bright View’s mission, connecting community engagement to improved patient outcomes.
• Share insights from the field to support organizational planning and market strategy.
• Once outreach fundamentals are mastered, develop account plans and territory strategies to maximize referral growth.

• Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles.
• Preferred:
  Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings.
• Preferred:
  Knowledge of addiction medicine or behavioral health industry.
• Required:
  
  Associate Degree or equivalent experience.
• Preferred:
  Bachelor’s Degree in Marketing, Business Administration, or related equivalent experience.

• sales techniques
• objection handling
• pipeline management
• account growth strategies
• CRM
• reporting
• outreach activities
• territory management
• referral generation
• admissions tracking

• relationship building
• communication
• persistence
• goal achievement
• organizational skills
• networking
• stakeholder education
• insight sharing
• community engagement
• patient-first approach