Armed Protective Security Specialist - Part-Time​/Seasonal

Job Title:

Armed Protective Security Specialist

Location(s):
Mansfield, OH 44903, West Salem, OH 44287

Employment Type:

Part-Time / Seasonal

Compensation: $22-25/hour, based on experience. Candidates may work unarmed while waiting for approvals.

About Us:

PELTA Protective Specialists is a professional security and private investigation firm committed to providing exceptional service with a strong focus on integrity, discretion, and client privacy. Our team thrives in dynamic environments, emphasizing adaptability, clear communication, and collaboration to meet unique client needs.

We are seeking a detail-oriented and highly professional Protective Security Specialist to support asset protection efforts in a retail environment. The ideal candidate will demonstrate a strong commitment to safety, maintain a visible and professional presence, and take a proactive approach to monitoring store activity and identifying potential risks.

This role involves maintaining a secure and welcoming environment for customers and staff by observing entrances and exits, verifying purchases when appropriate, and helping to prevent loss or unauthorized removal of merchandise. The candidate should be comfortable interacting with customers in a respectful, customer-focused manner while upholding company policies and procedures.

• Access Control:
  Conduct wanding, pat-downs, and bag checks at entry points, while ensuring guests feel welcomed and at ease.
• Crowd Control & Safety:
  Monitor the venue for hazards, disturbances, or emergencies, and utilize de-escalation techniques to maintain a safe environment.
• Staff Escorting:
  Provide a secure escort for staff in public areas.

Additional Duties:
This role requires flexibility and a readiness to adapt to different security assignments, ensuring alertness and effectiveness across all assigned tasks. Specialists may need to escort staff on and off property.

• Education:
  
  High school diploma or higher.
• Experience:
  
  2 years customer security experience or 5 years customer service experience.
• Skills:
  
  Strong situational awareness, customer service orientation, conflict resolution and de-escalation skills, and excellent interpersonal communication. Candidates must exhibit discretion, professionalism, attention to detail, and accountability.
• Certifications:
  
  OPOTA Certification REQUIRED.
• First Aid/CPR/AED certifications are preferred, and candidates with additional experience in EMR, EMT, or Paramedic roles or with less-lethal certifications (OC, baton, taser) are highly regarded.

At PELTA Protective Specialists, we foster a supportive, respectful, and growth-oriented work culture. Our team is dedicated to maintaining the highest standards of service, with a keen focus on professionalism and privacy. If you are committed to excellence and thrive in dynamic, collaborative settings, we encourage you to apply and join us in delivering top-tier security solutions.