Valet Mansfield Hospital

Job Description Summary

The parking attendant will be trained in shuttle and valet. The parking attendant is often the first and last person our customer sees and has a lasting impression on the patient. Attendants are responsible for ensuring associates, visitors, and patients arrive safely at their destination.

• Greet all customers boarding the shuttle, provide friendly, professional service.
• Safely drive customers to their destination, keeping in mind their comfort and all applicable traffic laws.
• Complete all documentation, log sheets, vehicle check list, accident reporting, mileage tracking, defect tracking, and report maintenance concerns and any damage/accident before the end of your shift.
• Use appropriate techniques to assist customers with mobility issues (wheelchair lift and tie‑downs).
• Keep shuttles clean.
• Follow all driver expectations (2 minute wait, shuttle bus stops, etc.).
• Cover as needed in other parking functions office, shuttle, booth or maintenance.
• Greet the customer; proactively approach to discover assistance needed and assist them to desired location.
• Assist the customer out of their vehicle if necessary (may require lift).
• Safely park customers’ vehicle in appropriate parking location after pre-checking for damages. Return vehicles to owners when appropriate.
• Track all vehicles with valet lot sheet and valet claim tickets, include all information in both documents.
• Keep entry areas clear of parked vehicles and keep valet entry areas clean.
• Monitor valet areas for smokers, ask all smoking visitors to move off hospital property.
• Record and track all financial transactions, including receiving vouchers or payment for valet services and refunding customers for PIL payments.

• No degree or diploma required.
• Valid state driver’s license.
• Driving record (BMV) must have 4 points or less.
• Ability to drive standard transmission vehicle (stick shift).
• All drivers shall complete and demonstrate competency in basic driving safety, automatic vehicle, and standard vehicle training provided by Ohio Health within 90 days.
• 2 years customer service experience.
• High school diploma/GED preferred.

Day

As Needed

Parking Service Valet

Ohio Health is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. Ohio Health does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.

Equal employment is extended to all persons in all aspects of the associate‑employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.