Sr IB Project Manager

Job Description

• Promotes an environment of transparency and respect, providing a project management foundation for high-performing teams in operations where individuals can realize their full potential.
• Facilitates cross-functional interactions between their project teams (i.e., Scrum, Kanban and Waterfall) ensuring that cross-team dependencies are managed appropriately.
• Works to increase team efficiency by encouraging out-of-the-box thinking and consistent improvement while staying focused on quality and timeliness.
• Ensures operations team is fully aware of all relevant information needed to be productive.
• Tracks and removes impediments impacting the operations team and safeguards the team from outside distractions and interferences.
• Schedules and facilitates project meetings as needed (Project status reporting, Sprint Planning, Daily Stand Up, Sprint Retrospective, etc.).
• Provides regular support to operations teams across the global teams, IB leadership and company staff.

• Good verbal and written communication skills, with the ability to interact with groups at all levels of management.
• Able to lead from a position of influence, acting as a voice for their project teams.
• Able to negotiate with others when under pressure, arriving at a mutually beneficial outcome with ease and composure.
• Able to resolve conflicts while remaining calm in the face of opposition or tense situations.
• Able to manage multiple initiatives simultaneously while maintaining focus on the highest priority task.
• Able to analyze problematic scenarios and propose feasible solutions.
• Experience with project management and agile tools (i.e., Project Online, Jira, Confluence, etc.)
• Maintains the highest standards of ethical conduct, honesty and integrity.

• Develop comprehensive project plans, timelines, and budgets, aligning them with organizational goals and strategies.
• Effectively allocate resources, including personnel, budgets, and equipment, to ensure project success.
• Identify potential risks and proactively develop strategies to mitigate them.
• Lead and inspire cross-functional teams, fostering unity and direction toward project goals.
• Delegate tasks appropriately, leveraging team strengths for optimized project execution.
• Foster transparent communication among team members, stakeholders, and senior management.
• Offer expert advice on technical aspects, ensuring adherence to industry best practices.
• Facilitate innovative solutions to technical challenges using expertise and inventive approaches.
• Ensure project deliverables meet quality standards and technical specifications.
• Engage with stakeholders to align project outcomes with their needs and expectations.
• Cultivate robust relationships with stakeholders, fostering trust throughout the project life cycle.
• Maintain accurate project documentation, including progress reports and technical specifications.
• Present regular project updates and performance metrics to senior management and stakeholders.
• Identify opportunities to streamline workflows and enhance process efficiency.
• Encourage team innovation by exploring new technologies and methodologies for better project outcomes.
• Ensure project compliance with relevant regulations, industry standards, and company policies.
• Uphold governance frameworks to align projects with organizational objectives.
• Facilitate cross-functional interactions among project teams (e.g., Scrum, Kanban, Waterfall) to manage cross-team dependencies effectively.
• Enhance team efficiency through innovative thinking while maintaining a focus on quality and timeliness.
• Ensure operations teams have essential information for productivity.
• Track and eliminate impediments effecting the operations team, shielding them from distractions.
• Schedule and lead project meetings as necessary (e.g., status reporting, Sprint Planning, Daily Stand Up, Sprint Retrospective).
• Provide consistent support to global operations teams, IB leadership, and company staff.
• Effectively manage projects using the 5 steps of project management - Initiation, Planning, Execution, Monitoring & controlling, Closure.
• Supervise the team's daily work, ensuring optimal project handling, providing regular feedback from performance reviews, and motivating with timely rewards and recognition.
• Team subject matter expert.

• Bachelors Degree in Business Administration, Computer Science or related degree preferred.
• 6+ years Waterfall/Agile experience required.
• Internal candidates:
• Experience can be a combination of internal and external experience.
• Minimum Highly Effective performance in current role.
• Proficient in Project Management Methodology (PMI), adept at documenting necessary information for project plans, and skilled in creating SOPs and Governance Plans for transitioning projects to BAU (Business as Usual).
• Should possess experience in overseeing complete IT infrastructure projects from start to finish.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management…