HOA Manager; Mansfield, TX Hybrid

Allied HOA is looking for an experienced Home Owner Association (HOA) Manager to join our growing team! This is a great opportunity to work for a growing company which offers excellent benefits, training, and the chance to work with a successful team of high performers.

This HOA Community Association Manager is responsible for overseeing the portfolio management and administration of the property of a homeowners association (HOA). This position requires an experienced leader with a strong background in the HOA management industry, who is a strong problem solver with excellent customer service skills.

This is a hybrid position.

• Paid Time-off and holidays
• Health, dental and vision insurance including telemedicine coverage
• 401(k) Retirement Savings Plan and matching (we contribute to your retirement!)
• Company paid – Employee Assistance Program
• Employee Referral Bonus Program
• Company Paid Life Insurance
• Career development and advancement opportunities

• Ensure compliance with HOA governing documents, policies, and procedures
• Maintains regular and effective communication with the Board of Directors, association members/owners, and vendors
• Confers with representatives of Homeowners' Association or Board of Directors to collaborate and determine community priorities
• Maintains excellent public relations and interacts with Board of Directors, Homeowners, vendors and co-workers in a positive, respectful and professional manner at all times
• Respond to emails, letters and log calls from Board of Directors, Committee Members and Homeowners
• Sends notices of HOA meetings, community updates and violations
• Updates the Board of Directors on current industry developments
• Assists accounting team to ensure HOA bills are paid correctly and on time
• Partners with accounting to create an annual budget for the Board of Director review and implement the approved budget
• Implements and tracks Reserve Studies and presents the Board of Directors with recommendations
• Refer the Board of Directors to other professional advisors (e.g. attorneys, CPAs, engineers)
• Obtain bids and contract services with vendors such as landscapers, exterminators, trash collectors, major repair contractors, utility service repairers, and swimming pool management personnel. Inspect and maintain common elements within agreed parameters
• Attends board meetings, presents monthly financial report, and assists in administrative tasks
• In conjunction with the Accounting Department maintain electronic files/records for members of the association/owner
• Approves property resale certificates
• Resolve urgent and/or critical situations
• Conduct monthly CCR inspections and process violations in the software system

• Minimum of two years of related experience
• HOA management CMCA certification (preferred)

• Customer service minded
• High degree of professionalism and “can do” attitude
• Professional attitude and appearance
• Strong written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Patient, organized, and detail oriented
• Excellent communications and listening skills
• High level of organization and ability to prioritize tasks
• Able to follow company policies as well as federal, state and local laws
• Able to work harmoniously with colleagues, customers and vendors
• Able to reliably attend work by arriving on time and remain actively engaged to complete work responsibilities during assigned work hours

This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management or their immediate supervisor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.