General Manager
Listed on 2026-02-23
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Management
General Management, Operations Manager
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free uniforms
- Paid time off
About Us:
The Little Gym is a premier children's fitness and development center serving families in Arlington/Mansfield since 2013. We provide quality programming for children ages 4 months-12 years through gymnastics, sports skills, dance, camps, and birthday parties.
Join Our Leadership Team!We're seeking a driven leader who thrives on challenges and excels in a fast-paced environment. If you're ready to hustle, make an impact, and grow a business, this exciting opportunity is for you!
Position Overview:The General Manager is a full-time, career-level leadership position responsible for overseeing operations, building a high-performing team, driving sales growth, and ensuring world-class customer experiences.
This is NOT a teaching position - you'll manage the business while our talented instructors work with children.
- Manage and develop a team of 10-12 team members through effective recruitment, training, development, and recognition
- Oversee daily operations including scheduling, front desk, customer service, and facility management
- Convert and nurture leads to drive new member enrollment through in-store consultations and local community events
- Oversee member retention and accounts receivable
- Cultivate relationships with prospective and current families to drive enrollment and long-term retention
- Ensure outstanding customer service and member experiences, setting the standard for your team
- Manage administrative tasks including attendance tracking, inventory, and reporting
- Develop community partnerships as a key representative of The Little Gym
- Ensure compliance with franchise standards and safety protocols
- Coordinate birthday parties, camps, and special events
- Embrace a "can-do" attitude and thrive on hard work
- Have 5+ years management experience in retail, service, hospitality, or fitness
- Successfully led teams and driven sales results in previous roles
- Connect well with families and maintain a consistently positive demeanor
- Demonstrate natural leadership qualities and entrepreneurial spirit
- Are organized, detail-oriented, and able to manage multiple priorities
- Balance fun with a strong work ethic
- Are flexible with scheduling: 6 days per week including Saturdays (our busiest day) and occasional evenings
- Experience in children's programs, fitness, or education
- Familiarity with franchise operations
- Familiarity with Salesforce Program
- Opportunity to grow the business - perfect for entrepreneurial spirits
- Make a daily impact on children's confidence and development
- Join a supportive leadership team and global family dedicated to child development
- Foster lasting relationships in the community
- Competitive salary: $48,000-$55,000 based on experience
- Performance-based bonus incentives
- Health insurance reimbursement
- Paid time off
- Employee discounts
- Free uniforms
Submit resume and brief cover letter explaining why you'd be a great fit to [your email]. We're looking to fill this position quickly for a March or before start date.
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