Quality Manager

Job Details

Quality Manager | Hands On Manufacturing Quality Leadership | Mansfield, TX

Salary: $80,000 - $90,000 per year

• Competitive Compensation:
  Base salary DOE + year end bonus eligibility equal to one month’s pay
• Company Paid Benefits:
  Medical, short term disability, long term disability, and life/AD&D insurance at no cost to employees
• 401(k) with generous match:
  Up to 7.5% company match
• Comprehensive Voluntary Benefits:
  Dental, vision, accident, critical illness, hospital indemnity, life/AD&D, FSA, and HSA options
• Paid Time Off:
  Holidays, vacation, and sick time
• Hands On Leadership Role:
  Lead quality from the production floor while supporting two new product line launches
• Cross Functional Impact:
  Partner with production, customer success, R&D, warehousing, and leadership across the US, Canada, and Israel
• Stable Industry: Join a long standing manufacturer serving the water utility market

• Sustain and improve the quality management system to support compliance, standardization, and organizational capability.
• Assist with the development and standardization of ISO 9001 based QMS procedures, work instructions, and quality records.
• Oversee quality processes across receiving, QA testing, calibration, field returns, and production floor activities.
• Coordinate root cause analysis with cross functional teams and drive corrective actions, preventive actions, and process improvements.
• Partner with leadership to identify process improvement opportunities, improve efficiency, and validate manufacturing capabilities.
• Manage the receiving inspection process, including sampling plans, gauging requirements, inspection standards, and trend reporting.
• Monitor internal and supplier quality data, identify trends, and initiate Quality Alert processes when needed.
• Support field return testing by using specialized tools, equipment, and calibration software to ensure accurate and traceable reporting.
• Coordinate field return root cause analysis with Customer Success, the Director of Quality, and headquarters R&D as needed.
• Analyze returned products, verify fault classifications, and assist in diagnosing conditions outside company standards.
• Maintain strong production floor presence through Gemba walks, Kaizen activity, quality testing, and hands on troubleshooting.
• Serve as the voice of quality for customers while presenting findings and conclusions to cross functional teams.
• Prepare technical documentation, including procedures, work instructions, visual aids, quality reports, and graphical summaries.
• Support new product line launches by learning the product, troubleshooting issues, and partnering with production employees.
• Provide quality leadership and guidance as business needs change, including limited travel to customers and related businesses.

• Bachelor’s degree required in Engineering, Physics, Math, or a related technical field.
• CQA, CQE, or related quality certification or training preferred.
• Minimum 5 years of relevant quality management experience in a manufacturing environment.
• Experience or strong background in ISO 9001 based quality management systems, procedures, work instructions, quality records, receiving inspection, QA testing, and calibration.
• Strong background in root cause analysis, corrective action, preventive action, process improvement, and quality tools such as control charts.
• Hands on experience in high mix, low volume manufacturing or build to order production environments.
• Electronics background through professional experience, academics, or military experience strongly preferred.
• Leadership experience required for candidates without a formal engineering degree.
• Lean training, Gemba walk experience, and Kaizen production floor involvement preferred.
• Strong technical writing skills for procedures, work instructions, reports, and visual aids.
• Strong Excel, Word, Project, Visio, and PowerPoint skills.
• Solid understanding of statistical analysis with the ability to present conclusions graphically.
• Ability to work cross functionally with production, warehouse, customer success, R&D, and leadership teams.
• Spanish comprehension preferred.
• Ability to work with teams across the US, Canada,…