Cake Decorator
Listed on 2026-06-02
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Position Summary
As a Cake Decorator you will drive member service in your area to deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the total club meets the member’s expectations.
ResponsibilitiesBe a Team Member:
Collaborates with cross-functional teams and helps educate other associates on tools, tasks and resources. Communicates and develops interpersonal skills for providing customer service, being flexible to the needs of the business, maintaining in-stock levels and controlling shrinkage.
Be an Expert:
Plans the bakery productions ensuring consistency in quality and accuracy of bakery decorative designs, following recipe measurement instructions. Works with a variety of products (e.g., decorating bags, tips, nozzles) to create decorative flowers and lettering on bakery items, ensuring adherence to food safety standards, sanitation guidelines, cold chain compliance and inventory management. Operates, maintains and sanitizes equipment and demonstrates understanding of product and layout execution.
Be a Techie:
Leverages digital tools to drive sales, improve the shopping experience and elevate associate engagement using handheld technology to make immediate business decisions related to production, merchandise ordering, training and product quality with the member in mind. Adapts to new tools and encourages others to use them.
Be an Owner:
Drives the performance of the bakery area ensuring quality and date control standards, eliminating waste, preparing for seasonal events that impact the bakery volume (e.g., holidays, graduations, family events), identifying member needs, assisting members with purchasing decisions and resolving member issues and concerns.
Be a Talent Ambassador:
Acts as a brand advocate by valuing the members experience in the Bakery and modeling high-quality service and products. Interacts with associates to understand the roadblocks and assists in training, developing, influencing and inspiring them for working in a style that is respectful, supportive and team-oriented.
Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data and resources. Collaborates with managers, coworkers, customers and other business partners to identify priorities, deadlines and expectations, carries out tasks, communicates progress and information, determines and recommends ways to address improvement opportunities, and adapts to and learns from change difficulties and feedback.
Respect the Individual:
Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
Serve our Customers and Members:
Delivers results while putting the customer first, makes decisions based on reliable information, balances short and long-term priorities and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
Strive for Excellence:
Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience; drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.
- 6 months' experience in Fresh Production Area.
- Must be 18 years of age or older.
- Must successfully complete all job-required trainings and assessments within a prescribed time period if the position is awarded.
- Cake Decorating
- Health benefits:
medical, vision and dental coverage - Financial benefits:
401(k), stock purchase and company-paid life insurance - Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see - Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school…
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