Access-to-Care Navigator & Intake Specialist

Job Description

Provides coordination for all patients seeking treatment services at Family Guidance Centers, Inc. and screening for all levels of care and assists with the coordination of care.

• Complete FGC intake screening documents via face-to-face or telehealth to determine appropriate level of care.
• Respond to bookings/emails for daily assessment assignments in a timely manner.
• Administer the biopsychosocial assessments in EHR (SAMMS) with attention to clinical detail and justification from DSM.
• Complete all intake paperwork including admission note within one business day of the intake.
• Utilize the SOAP clinical note format for documentation.
• Coordinate admission process with Retention Specialist to ensure successful completion of all steps by patient (i.e., toxicology, medical team/nursing).
• Communicate to appropriate staff/referral sources as needed.

Monday - Friday (7:00a - 3:30p) with one weekend day weekly.

ASAP.

333 W. Evergreen St., Manteno, IL.

$20.19 - $24.04 per hour, based on certification and experience. Sign‑on bonus available for certified candidates.

Family Guidance Centers, Inc. is a Drug Free Environment (including THC and/or CBD).

DCFS clearance required.

• High School Diploma or GED required.
• Experience in substance use, detox programs, medication‑assisted treatment, behavioral healthcare and/or community relations encouraged.
• IAODAPCA Certified Alcohol and Other Drugs Counselor (CADC) required, or able to obtain within allotted time of hire date.

• Health Insurance
• Dental
• Vision
• Life Insurance
• EAP
• 401(k) pension plan
• Vacation, sick and personal days with paid holidays off included in our paid time off compensation package

Family Guidance Centers, Inc. is committed to equal employment opportunity without regard for race, ethnicity, pregnancy, gender, protected veteran status, disability, sexual orientation, gender identity or religion.