Office Support Specialist - Financial Assistance​/Especialista En Apoyo De Oficina - Asistenci

Overview

Office Support Specialist - Financial Assistance

Human Services
• Non-Exempt

• Directly assists the public through face-to-face and telephone contact; provides information and forwards inquiries to the appropriate staff person.
• Maintains and composes inventory of supplies and forms.
• Performs standard clerical duties such as maintaining calendars, printing items, data entry, processing faxes or copy requests, processing mailings, accepting payments, processing incoming or outgoing mail, backing up other clerical staff, and ordering office supplies.
• Scan and index documents and incoming mail into Electronic Document Management System.
• Completion of Public Assistance Verification Request Forms.
• Conversational Spanish for client services, as able.

General knowledge of the programs, policies and procedures of a county office; general knowledge of social services laws and regulations; proficiency with standard office equipment and software; ability to compose and proofread documents; ability to follow oral and written directions; ability to organize tasks and workflow with limited direction; basic mathematical ability; ability to process paperwork timely and efficiently; ability to interact with staff and the public effectively.

High school diploma or GED and minimal experience in a clerical support role, or an equivalent combination of education and experience.

This work requires the occasional exertion of up to 10 pounds of force; sedentary work with sitting, speaking or hearing, and repetitive motions; may require standing, walking, reaching, or lifting occasionally; standard vision requirements; vocal communication for spoken interaction; hearing for normal speech; work involves data preparation and analysis, operation of machines, and general observation. No unusual environmental exposure; usually in a moderately noisy office setting.

• Driver’s License valid in the State of MN.
• Bilingual proficiency in English and Spanish preferred.

• High school diploma or GED and minimal experience in a clerical support role, or equivalent combination of education and experience.
• Driver’s License valid in the State of MN.

Starting wage is $21.68 per hour plus health insurance, life insurance, retirement plan, vacation/sick/holiday pay and many other voluntary benefits. Salary Range: $21.68 - $30.62.

Especialista en apoyo de oficina - Asistencia financiera
Servicios Humanos
Dept/Div:
Servicios Humanos/Servicios Humanos Generales/Globales Estado de FLSA:
Non-Exempt

Definición general del trabajo Realiza trabajo de apoyo administrativo para el personal de servicios humanos y operaciones, y el trabajo relacionado como aparente o asignado. El trabajo se realiza bajo la supervisión moderada del o Supervisor de Asistencia Financiera.

Requisitos de calificación Para desempeñar este trabajo con éxito, una persona debe ser capaz de realizar cada función esencial de manera satisfactoria. Los requisitos que se enumeran a continuación son representativos de los conocimientos, las habilidades y/o la capacidad requerida. Se pueden realizar adaptaciones razonables para permitir que una persona con discapacidades realice las funciones esenciales. Las declaraciones que se enumeran a continuación tienen como objetivo describir la naturaleza general y el nivel de trabajo que realizan las personas asignadas a este puesto.

No pretenden ser una lista exhaustiva de todos los deberes, responsabilidades y habilidades requeridas del personal clasificado de esa manera.

• Ayuda directamente al público a través del contacto personal y telefónico; proporciona información y remite las consultas al personal competente.
• Mantiene y compone el inventario de suministros y formularios.
• Realiza tareas de asistencia administrativa estándar, como mantener calendarios, imprimir artículos, ingresar datos, procesar faxes o solicitudes de copia, procesar correos, aceptar pagos, procesar correo entrante o saliente, respaldar a otro personal administrativo y pedidos de material de oficina.
• Examina a los…