Location Coordinator

Job Type: Full-time

Pay: $26-$36/hr

The Location Coordinator is responsible for the day-to-day operational success of their assigned location. This role ensures smooth clinical and administrative workflows, supports partners, maintains accountability systems, and helps drive an exceptional patient experience.

The ideal candidate is highly organized, proactive, solution‑oriented, and thrives in a fast‑paced environment. This is both a leadership‑support and hands‑on role.

• Operational Oversight
• Maintain daily schedule efficiency and support production goals
• Conduct routine schedule audits and identify gaps or opportunities
• Monitor patient trackers (claims, contracts, treatment status, pending approvals)
• Ensure timely follow‑up on outstanding items

• Oversee insurance verification and claim submission accuracy
• Track prior authorizations and approvals
• Support financial agreements and ensure proper documentation
• Coordinate with Ortho Fi and other financial platforms

• Support and coach front office and clinical partners
• Provide clear communication and accountability follow-through
• Assist in onboarding and training new partners
• Help foster a positive, team‑driven culture
• Ensure a seamless patient journey from consult to debond
• Oversee patient check‑in and check‑out processes
• Monitor treatment progress and follow‑up needs
• Support Treatment Coordinators in their development

• Monitor timecards and payroll accuracy
• Assist with community outreach coordination and deliveries

• No nights

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

• Previous dental or orthodontic experience preferred
• Strong organizational and communication skills
• Ability to manage multiple priorities simultaneously
• Detail‑oriented with high accountability
• Leadership mindset with a collaborative approach
• Comfortable with insurance processes and financial systems

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.