Brand Advocate Analyst

As a Brand Advocate Analyst on the Enterprise Product Management team, you'll analyze Best Buy's category performance and identify opportunities for improvement. You'll partner with a vendor and internal teams to drive positive customer experiences and increase Best Buy's customer satisfaction, revenue, and market share. You'll contribute to content strategy, guidelines and best practices while identifying industry trends.

This role is hybrid. You will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday.

• Deliver engaging, differentiated brand content on behalf of your assigned vendor that meets Best Buy's style guide standards.
• Offer industry expertise in product data and digital experiences.
• Provide updates on product attributes, asset management and digital experiences throughout the product lifecycle.
• Analyze content performance and provide recommendations to enhance the customer experience, improve conversion and grow incremental revenue.
• Escalate any issues or non‑compliance situations through the appropriate channels.
• Maximize performance through effective partnerships and collaboration among peers and cross‑functional teams.

• 1 year of experience in e‑commerce, retail, marketing, merchandising, data analytics, or demand planning.
• 1 year of analytical and problem‑solving experience.
• Intermediate proficiency in Microsoft Office, including VLOOKUPs, pivot tables and formulas.
• Proven ability to influence without authority.

• 2 years of experience in e‑commerce, product content management, or data management.
• 2 years of basic data analysis experience with the ability to provide recommendations.
• 2 years of vendor/third‑party relationship management.
• Experience presenting to various levels within an organization.

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well‑being
• Generous paid time off, leave of absence options, and incentive pay as applicable.

Best Buy is an equal opportunity employer.