Technical Service Chemist- ZERUST – Circle Pines, MN

• Technical Service Chemist – ZERUST – Circle Pines, MN

Job Title: Technical Service Chemist – ZERUST – Circle Pines, MN
Location: Circle Pines, MN
Travel Required: Up to 50% (20 – 30% most common)
Position Type:Full Time

Purpose:

The Industrial Corrosion and Chemistry Specialist provides technical support to ZERUST customers, Sales, and internal teams through laboratory testing, technical problem-solving, customer communication, and field support. This position investigates corrosion and application problems, determines appropriate testing, interprets results, develops technically sound recommendations, and prepares professional technical reports.

The role requires a strong scientific foundation, attention to detail, effective communication, and the ability to develop broad technical knowledge across the ZERUST product portfolio while operating with minimal guidance.

Roles and Responsibilities:

• Provide technical support to ZERUST customers and the Sales team.
• Participate actively in customer calls and technical discussions.
• Investigate corrosion, cleaning, packaging, application, and related technical problems through laboratory testing and field observations.
• Determine appropriate testing approaches and perform laboratory work safely, accurately, and consistently. (including, but not limited to, pH, conductivity, bacteria testing, ion chromatography, and various corrosion test methods)
• Interpret results and develop technically sound recommendations.
• Prepare clear, professional technical reports and communicate findings to customers, sales, and internal teams.
• Develop broad working knowledge of ZERUST products, applications, corrosion prevention, and related manufacturing processes.
• Visit customer facilities to investigate problems, collect information or samples, assist with trials, and evaluate applications.
• Conduct technical presentations, training, and occasional product evaluation or development activities.
• Manage multiple projects, samples, tests, reports, and priorities while maintaining accuracy and follow-through.
• Collaborate effectively with Sales, laboratory personnel, and other technical team members.

Qualifications and

Education Requirements:

• Bachelor’s degree in a hard science or engineering discipline required;
  Chemistry, Chemical Engineering, Materials Science, Metallurgy, or another chemistry-intensive field strongly preferred.
• Basic laboratory competency required, including accurate measurement, sample preparation, pH measurement, chemical handling, and laboratory safety.
• Prior experience with corrosion, metal pretreatment, coatings, industrial cleaning, manufacturing, or metalworking is preferred but not required.
• Strong computer skills, including working with technical data, spreadsheets, reports, and presentations.
• Mechanical aptitude and the ability to understand interactions between equipment, processes, chemistry, materials, and operating conditions.
• Ability to lift up to 50 pounds.
• Must be authorized to work in the U.S.
• Must be willing to obtain a valid passport to travel within the United States, Canada, and Mexico
• Must be able to travel independently up to 50% of the time (Travel can be sporadic and last minute at times; 20
  -30% travel is most common)

Skills and

Competencies:

• Strong written and verbal communication skills with both technical and non-technical audiences.
• Comfortable participating in customer and Sales discussions and developing the ability to explain technical recommendations.
• Strong attention to detail and commitment to accurate laboratory work, data, and reports.
• Ability to organize incomplete information, ask effective questions, and determine an appropriate path forward.
• Strong organization, project management, and…