Cash Application Specialist II

Cash Applications Specialistwillbe responsible fortimelyprocessing of all incoming customer payments including lockbox, wires, credit card, E-payment and under direct supervision.

Processing will include both balance forward and invoice specificapplication.

Theywill alsobe responsible for processing customer adjustments, write-offs, debits, credits, seminar/trainingfeesand services charges.

Will require frequent communication with Account Specialists and Patterson customers.

Cash Applications Specialist will report directly to the Cash Application Supervisor and will also work closely with Branch personnel.

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

• Daily order tocash transaction processing for all customer segments and all payment types.
• Review unapplied payments&assistin cash reconciliation process.
• Notify Account Specialists ofnon-sufficient fundspayments and handle associated system charge-back of payment.
• Effectively manage transaction processing efficiency and accuracy while maintaining a positive customer service culture
• Engage in and suggest continuous process improvement ideas
• Ensure that all activities are performed in the most efficient and effective manner possible
• Assistin cross-training and backup across all business units.
• Assistin collection of auditbackup, as requested bymanagerand/or internal teams.
• Manage shared inboxes as assigned.
• Completeadditionaltasks assigned by manager/supervisor.
• Has been able toidentifyan area to grow into a SME (Subject Matter Expert)
• Iscross trainedintotwo business units for transactionprocessing.

• Associate degree, high school diploma andatleast 3+years of related experience, or equivalent.
• Possesses strong interpersona land communication skills
• Positively contribute to the Shared Services team environment
• Exhibitsorganizational, problem solving, multi-tasking skills,attention to detail, and basicdecision-makingauthority.

The potential compensation range for this role is below. The final offer amount would be based on various factors such as candidate location (geographical labor market), experience, and skills.$20.91 - $25.58