Manager – First Line Risk, Deposits

Responsibilities

• Execute risk and control routines specific to deposit products and services.
• Support the implementation and monitoring of the Risk and Control Self-Assessment (RCSA), issue and complaint management, and deposit-related risk reviews.
• Ensure alignment with regulatory expectations, operational procedures, and internal risk frameworks.
• Coordinate and maintain the Risk and Control Self-Assessment (RCSA) program for deposit products, ensuring accurate documentation of risks and controls.
• Support the review and resolution of deposit-related issues, customer complaints, and audit/exam findings to improve operational controls.
• Collaborate with first line leaders and operational teams to execute controls and track control effectiveness within deposit processes.
• Partner with Compliance and Operational Risk to assess regulatory changes and implement updates to deposit risk procedures as needed.
• Assist with initiative risk assessments (e.g., product or process changes) to evaluate impact on deposit-related risks and controls.
• Support risk reporting and documentation related to complaints, losses, KRIs, and control test results for deposit functions.
• Engage with business line contacts to promote risk awareness and ensure alignment with enterprise risk frameworks.
• Contribute to internal readiness for audits and regulatory reviews specific to deposit operations.

• Bachelor's Degree or equivalent combination of education and experience.
• 6+ years experience in consumer banking, risk/control functions, or deposit operations within a financial institution.