Bell Person

Treasure Island Resort & Casino
Welch, MN 55089, USA

SUMMARY: To transport and store luggage for hotel guests. Responsible for a high level of guest service as described in your departments guest service standards. May be 16 years of age or older.

• Greet and assist guests transporting and/or securing their luggage appropriately, as well as other special requests and deliveries
• Monitor front entrance of property for guest’s arrival, open car doors, escort guests and show to hotel rooms
• Provide information about the property and its amenities Perform errands such as delivering supplies and newspapers, filling ice buckets, etc.
• Perform room checks at noon
• Ensures an organized, safe and clean front entrance and lobby area
• Exchange keys
• May assist in other departments

Preferred:

• Previous guest service experience

Required:

• Highly organized and ability to adapt quickly to changing priorities
• Excellent verbal and interpersonal communication skills
• Excellent problem solving skills
• Basic math and computer skills

Required:

• Ability to read, analyze and interpret general documents
• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to enthusiastically and professionally up-sell property amenities

• Treasure Island guest service training
• Any position-related training as determined by department manager

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel and stoop
• Must be able to reach and twist routinely
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift 25+ pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

• Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.