Data Center Operations Director

Responsibilities

• Provide data center operational direction/leadership at the account/divisional level to advance Data Center capabilities and market share
• Support data center business pursuits with divisional and regional business
• Provide data center solutions and new business transition support leading complex engagements and transformation programs in high risk environments
• Drive deployment of data center products and support post-deployment and feedback loop
• Provide input to strategic data center product bundle to enhance JLL Data Center capabilities
• Provide ownership of all DC/CE managed space within a designated area
• Leadership of our all data center best practices focused on networking, best in class performance, program/playbook updates and Engineering Center of Excellence
• Act as subject matter expert and single point of contact for data center operational management within your assigned responsibility
• Development and deployment of strategic tools and processes necessary to support an industry leading data center program focused on 100% uptime
• Advance market position with analytics of mission critical applications and processes to digitize CE data
• Develop AI based programs to deploy machine learning for critical environments data
• Leadership of our all data center best practices focused on networking, best in class performance, program updates and Engineering Center of Excellence
• Consult with clients and account leadership with all aspects of data center operations, management, account expansions and design
• Lead critical environments portfolio transitions, technical due diligence, root cause analysis, personnel development and establishing technical training programs
• Maintain effective communications with external and internal clients, technical personnel and OEM vendors.

• Bachelor of Science degree in Mechanical or Electrical Engineering or equivalent
• Minimum of 10 years data center operations, project and/or engineering experience
• Minimum 5 years supporting business line expansion in a high growth market
• Previous P&L management experience preferred
• Thorough understanding of data center MEP systems related operational delivery
• Thorough understanding of IT raised floor, co-location, hyper-scale and cloud environments
• Prior experience with development of mission critical programs, procedures, and DCIM/MCIM/CMMS systems

• data center operations
• project management
• engineering
• data center MEP systems
• mission critical programs
• DCIM systems
• MCIM systems
• CMMS systems
• machine learning
• analytics

• leadership
• communication
• consultation
• personnel development
• technical training
• strategic direction
• client management
• problem solving
• team collaboration
• stakeholder engagement

• Bachelor of Science in Mechanical Engineering
• Bachelor of Science in Electrical Engineering