IT Service Desk Support Specialist
Listed on 2026-07-27
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Role Overview
The IT Service Desk Support Specialist will provide first-line technical support for radiology and operations departments within our healthcare organization. This role involves assisting end-users with technical issues related to radiology information systems (RIS), picture archiving and communication systems (PACS), and other medical imaging technologies.
What You Will DoResponsibilities include serving as the initial point of contact for radiology staff experiencing technical issues, providing timely and effective solutions, diagnosing and resolving basic technical problems, logging and tracking support requests, and maintaining comprehensive records.
Why It Might Be a FitThe ideal candidate will have experience in an end user IT support role, preferably in a healthcare setting, and possess strong technical skills, including knowledge of RIS, PACS, and other relevant systems.
Requirements- Associate's degree in information technology, computer science, or an applicable related field
- One (1) year experience in an end user IT support role
- Occasional travel between departments may be necessary
- Some travel is required between sites; a reliable means of transportation is required
- Medical, dental, and vision insurance
- 401k with company match
- Life and disability insurance
- Tuition reimbursement
- Adoption assistance
- Pet insurance
- PTO and holiday pay
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