Produce Associate

Position Summary

Why do our members choose to purchase fruits & vegetables at Sam’s Club? Our members tell us one of the biggest reasons is they get quality & fresh food at low cost. As a part of our produce team, you’ll make important decisions about the quality of the produce that members and their families eat by ensuring availability, cleanliness and freshness.

You will be in the front‑lines of customer service – your smile makes a difference and you can help enhance the member’s shopping experience. Come, be a part of a team that offers our members more for less.

• Passion for and experience with produce
• Member satisfaction as your top priority
• Comfortable with change and quickly adapt to different work scenarios
• Curious and creative thinker, driving change through out‑of‑box thinking
• Effective communication and positive influence on team members
• Lead by example

• Maintain a positive attitude by smiling, greeting, and thanking members.
• Provide exceptional customer service to members across the club as needed, answering any questions they may have.
• Maintain a clean, neat, and member‑ready area.
• Receive and stock merchandise in an organized manner.
• Maintain inventory so that there is no out of stock and over‑stock products.
• Maintain up‑to‑date knowledge of the products; collaborate with cross‑functional teams and help educate other associates on tools, tasks, and resources.
• Implement processes and specifications related to production of various types of produce merchandise (e.g., taste, preparation method or use, seasonality); prepare products according to established standards.
• Maintain product safety and follow company sanitation guidelines and applicable laws, regulations, and company policies related to produce quality.
• Leverage digital tools to drive sales, improve the shopping experience, and elevate associate engagement.
• Use handheld technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapt to new tools and encourage others to use them.
• Drive the performance of the area; use digital tools and perpetual inventory management techniques to stock and rotate department products; ensure quality and date control standards; eliminate waste; guide peers and provide attention to customer needs.
• Act as a mentor and ambassador for the department and the club, modeling high quality service and products and exhibiting energy, commitment, and passion for the work.
• Comply with company policies, procedures, and standards of ethics and integrity.
• Complete work assignments and priorities using policies, data, and resources; collaborate with managers, co‑workers, customers, and other business partners; identify priorities, deadlines, and expectations; carry out tasks; communicate progress and information; determine and recommend ways to address improvement opportunities; adapt to and learn from change, difficulties, and feedback.

The hourly wage range for this position is $19.00 to $27.00*. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

• Health benefits:
  
  medical, vision, and dental coverage.
• Financial benefits:
  
  401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U: company‑paid education benefit program for full‑time and part‑time…