Chief Member Experience & Loyalty Architect
Job in
Maple Grove, Hennepin County, Minnesota, 55311, USA
Listed on 2026-07-27
Listing for:
Minnesota League of Credit Unions
Full Time
position Listed on 2026-07-27
Job specializations:
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Management
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Finance & Banking
Job Description & How to Apply Below
Top Line Financial Credit Union, based in Maple Grove, Minnesota, seeks a results-driven Chief Member Experience Officer to lead the end-to-end member journey across marketing, branch operations, and the Member Care Center. The role reports to the President/CEO and shapes the member experience strategy to drive loyalty and sustainable growth.
Ideal candidates will have 12+ years of leadership in financial services, a Bachelor's degree, and preferably an MBA.
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