Team Member, Restaurant​/Food Service

Caribou Coffee is looking for a Team Member to provide exceptional guest service, craft beverages, and embody our purpose of creating day‑making experiences.

The Team Member is the core of the Caribou experience, responsible for delivering unparalleled guest service, making world‑class hand‑crafted beverages, and bringing the Purpose and Values of Caribou to life in every interaction.

• Provide incredible Guest Service by developing personal ongoing relationships with guests, practicing active listening and connection, anticipating guest needs, proactive problem solving, making enthusiastic recommendations, and creating day‑making experiences.
• Hand‑craft beverages to order per Caribou SOP.
• Heat, prepare, and serve Caribou food offerings per SOP.
• Float between barista and guest service, and willingly fulfill all team member roles and responsibilities.
• Takes guest orders, manages cash drawer, and follows all cash handling policies and procedures.
• Maintain store cleanliness, sanitization, and organization standards.
• Actively think and act upon what the team and guest will need in the future.
• Differentiates between problems that can be solved directly and when to ask for leader support.
• Understands that the team is managing multiple priorities and willingly takes direction from leaders.
• Brings the Core Values to life in all that you do:
  Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
• Brings joy to the opportunity to interact with others and make fun happen.
• Relishes the opportunity to be helpful to others – both to team members and guests.
• Has a learner’s mentality and a desire to improve continuously.
• Shows up ready to serve with love and make the biggest difference.
• Takes ownership and is eager to have a positive impact on others.
• Shows up ready to be a reliable team player and support one another.
• Is resilient under pressure and willing to ask for help.

Required:

• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 16 years of age.

Preferred:

• Restaurant, retail, or guest service experience.

The physical demands for this position include seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, and moving intermittently during working hours. These demands must be accomplished with or without reasonable accommodations.

$11.23 - $18.71 per hour.

• Starting pay is subject to Local and State Minimum Wage regulations.
• Ranges reflect what the employer reasonably and in good faith expects to pay for such a position.

9805 Maple Grove Parkway, Maple Grove, Minnesota 55369.

• Entry level

• Part‑time

• Management and Manufacturing

• Food and Beverage Services

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state, or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

If you have a disability or special need that requires accommodation, please let us know.