Team Member & Shift Leader — Pizza Service Pro
Listed on 2026-09-30
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Restaurant/Food Service
Server/Wait Staff, Food Runner, Food & Beverage, Restaurant Manager
Maple Grove, MN
The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Team Member provides each guest with a positive guest service experience prepares quality food products and keeps the restaurant clean, pleasant and safe for all guests and employees.
• Consistently provides a quality product and guest service experience that delivers total guest satisfaction.
• Follows all Pieology guest service guidelines and procedures; takes the appropriate action to ensure all guests receive service beyond their expectations.
• Works assigned position(s) accurately and productively; cleans and stocks the assigned area(s); performs other cleaning duties as assigned.
• Ensures that all guests receive hot, quality pizzas; prepares, packages and delivers all products according to Menu Standards.
• Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of guests and employees.
RequirementsEducation:
Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
Experience:
Must be a minimum of 16 years of age.
Transportation:
Must have reliable transportation to work.
Accessibility:
Must have telephone or other reliable method of communicating with the restaurant.
Hours:
Must be able and willing to work flexible hours, possibly including opening and closing shifts.
SKILLS AND ABILITIES:
Demonstrates and/or possesses the following:
• Ability to work with others (as a team).
• Ability to comfortably interact with all guests.
• Ability to look at the restaurant operations (from a guest’s point of view).
• Ability to meet performance standards for assigned tasks and duties.
• Ability to take initiative.
• Problem solving skills.
PHYSICAL ABILITIES:
Must be able to:
• Stand for long periods of time.
• Bend and stoop.
• Work around others in close quarters.
• Move throughout the restaurant to work specific stations or perform assigned tasks.
• Able to lift 50 - 75 lbs. comfortably.
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