Assistant Manager

Responsibilities

• Partner with Store Manager to lead store staff to achieve sales, service, and operational expectations.
• Support the Store Manager in setting clear performance expectations and train staff in sales, customer service, and operations.
• Model company values, coach staff, and communicate priorities to maximize business opportunities.
• Assist in recruiting staff, fostering an inclusive environment and contributing to diversity.
• Help achieve store business plans, develop game plans, and follow up on execution to maximize sales and performance.
• Present opportunities with fact‑based information, leveraging data and store reports for decision‑making.
• Participate in business outreach and communicate leads to Store Manager, Multi‑Unit Manager, and Business Outreach team.
• Identify performance opportunities and help develop plans to address and manage issues.
• Ensure store schedule accuracy, proper staffing, and excellent sales coverage.
• Assist in training staff on internal operational functions and stay informed on corporate communications.
• Implement store programs to increase efficiencies in sales, service, operations, and branding.
• Maintain an engaged and inclusive store environment, supporting learning and development.
• Conduct regular store meetings to keep team updated with company directives.
• Help staff deliver exceptional customer experiences and achieve high Net Promoter Scores.
• Address customer feedback and resolve concerns promptly.
• Collaborate with Manager to ensure visual brand standards and marketing initiatives are executed.

• Minimum 2 years of Retail or Sales experience.
• Creative, good judgment, and tuned‑into the pulse of the business.
• Self‑motivated, results‑oriented, strategic thinker.
• Proven ability to train and develop high‑performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Computing and POS System skills.
• Physical ability to stand, walk, bend, squat, twist, lift up to 50 lbs., climb ladders, and differentiate fabric patterns and colors.
• Willingness to work between multiple store or site locations and across multiple brands.

Pay Range: $18.00 - $23.00. Base pay is determined by skills, background, experience, and market location, and may be subject to prevailing wage laws.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.