Seafood Clerk

Job Title

Seafood Service Clerk

Seafood

Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Seafood Department.

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Accountable and

Reports to:

District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home;
Seafood Department Manager;
Assistant Seafood Department Manager;
Service Managers. Positions that Report to you:
None

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, learns and addresses customers by name whenever possible.
• Answers the telephone promptly when called upon, provides friendly, helpful service to customers who call, including taking customer orders.
• Works with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
• Wraps, weighs, and labels product.
• Reviews the status and appearance of the food for freshness, then stocks cases or rotates product.
• Finishes display details including seafood for traying.
• Prepares and organizes seafood items for display.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Replenishes and organizes the coolers.
• Reports out‑of‑stock products to appropriate personnel.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

• Prepares some signs for the department.
• Orders replenishment merchandise as directed by management.
• Assists in other areas of the store as needed.
• Performs other job‑related duties and special projects as required.

• Commitment to the Hy‑Vee Mission and a willingness to promote the values of the company.
• Ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
• Ability to do simple addition and subtraction; copy figures, count and record.
• Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

• High school diploma or equivalent required.
• Food Safety training.
• Six months of previous related work experience.

Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision, and field of vision.

Must be physically able to exert up to 85 pounds of force occasionally; up to 40 pounds frequently; and up to 10 pounds constantly to move objects. Must be able to perform balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing, and repetitive motions.

This position is continually exposed to a cool environment and dampness. Frequent noise from saws, exposure to cleaning solvents, and possibility of electrical shock. Work is fast‑paced.

• Knives, Grinders, Patty Maker, Slicer, Pallet jack, Tumbler, and Wrapping system.

Deals with customers on a daily basis and vendors/suppliers as needed.

Hourly starting wage $16.50 to $20.60 depending on experience.

See company benefits information.

Employment is contingent upon the successful completion of a pre‑employment drug screen.