Customer Service Associate - Maple Grove, MN - Dunkirk LANE N Part-Time

Customer Service Associate - Maple Grove, MN - DUNKIRK LANE N.

- (Part-Time)

Job Category
:
Retail

Requisition Number
: CUSTO
014979

• Part-Time

Showing 1 location

Position Summary: This position is responsible for fast, friendly, and accurate transactions at the point of sale. It provides a positive customer experience to Goodwill customers, stocks and maintains merchandising standards on the sales floor, and ensures a clean and safe environment. The role promotes and adheres to Goodwill‑Easter Seals mission and values.

A day in the life: In a typical day, a Customer Service Associate can expect to…

• Customer Service:
  Create a high level of customer service throughout the store, ensuring all customers experience a welcoming atmosphere.
• Store Operations:
  Follow policies and procedures and execute directives in a timely manner.
• Services and Programs:
  Provide a work environment to train and develop participants in achieving their goals.
• Safety:
  Help contribute to a safe, welcoming environment for employees and customers.
• Pay Range: $14.20 - $21.29/hr
• Goodwill‑Easter Seals Minnesota (GESMN) prioritizes work‑life balance, offering competitive pay, flexible hours, generous paid time off (PTO), comprehensive medical, dental, and vision plans, employer‑paid life insurance, a 401(k) plan with employer match, and an employee discount.

Work‑life balance:
No overnights or late closing shifts, and limited holiday hours.

GESMN retail locations are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

Opportunities for career development and advancement.

Ability to effectively communicate with supervisors, employees, and customers.

• Work independently and coordinate multiple projects simultaneously.
• Excellent organizational skills and ability to prioritize.
• Strong attention to detail.
• Provide excellent customer service.
• Interact with a diverse population in a human‑services setting.
• High level of initiative and self‑motivation.
• Perseverance and commitment to getting the job done.
• Knowledge of working with persons with disadvantages, disabilities, and barriers.
• Typical part‑time schedule up to 20 hours per week.

• 0‑3 years of relevant experience.
• High school diploma or equivalent preferred.

• Goodwill‑Easter Seals Minnesota is a 501(c)(3) nonprofit that has been creating career possibilities since 1919. The profits from its stores support nearly 20 programs for job seekers and other communities.

Goodwill‑Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.