Desk Representative

City Desk Representative

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in:
Maple Grove, MN

The City Desk Representative supports the operation functions of the city desk. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of "stock outs", and maintains assigned inventory stock locations.

Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed. Maintains a clean, safe and well-stocked City Desk display area. Displays specials and other promotion items to sell. Maintains vendor catalogs and price sheets. Informs proper departments of "stock outs", inventory discrepancies and other inventory problems or concerns.

Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly. Abides by all safety requirements including wearing the required PPE gear.

Minimum of a 2-year business/trade degree preferred or the equivalent in work experience. Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred. Requires the ability to read, write, and speak in English. Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.

Excellent interpersonal, written, and verbal communication, reading skills Ability to effectively plan and organize. Excellent customer service skills include being competent, accurate, responsive, and engaged.

Lift and carry requirements (weight and frequency):
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100% Lift from Floor to Waist: < than 10 lbs.

- Occasionally 10 to 25 lbs.

- Occasionally 26 to 50 lbs.

- Occasionally 51 to 75 lbs.

- Occasionally 76 to 100 lbs.

- Occasionally 101 + lbs.

- Occasionally Above Waist Lift: < than 10 lbs.

- Occasionally 10 to 25 lbs.

- Occasionally 26 to 50 lbs.

- Occasionally 51 to 75 lbs.

- Occasionally 76 to 100 lbs.

- Occasionally 101+ lbs.

- Not at all Unilateral Carry: < than 10 lbs.

- Occasionally 10 to 25 lbs.

- Occasionally 26 to 50 lbs.

- Not at all 51 to 75 lbs.

- Not at all 76 to 100 lbs.

- Not at all 101+ lbs.

- Not at all Bilateral Carry: < than 10 lbs.

- Occasionally 10 to 25 lbs.

- Occasionally 26 to 50 lbs.

- Occasionally 51 to 75 lbs.

- Occasionally 76 to 100 lbs.

- Not at all 101+ lbs.

- Not at all Physical Activity Frequency at which you would do the following in a typical day:
Sitting (a continuous period of being seated) - Not at all Standing (for sustained periods of time) - Frequently Walking (moving about on foot to accomplish tasks) - Continuously Bending/Stooping (downward and forward) - Occasionally Crawling (moving about on hands and knees or hands and feet) - Not at all Climbing/Walking Stairs (ascending or descending) - Occasionally Reaching (extending arms in any direction) - Frequently Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally Balancing (maintaining body equilibrium to prevent falling) - Frequently Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally Handling (applying pressure to an object with the fingers and palm) - Continuously Fingering (picking, pinching, typing;

working primarily with fingers and not whole hand) - Frequently…