Inside Sales Representative

Job Description

Job Description

Job Title:
Business Development Representative (BDR) – Inside Sales

Location: Maple Grove, MN
Reports To: Sales Manager / Director of Business Development

Job Summary:

We are seeking a highly motivated Business Development Representative to drive growth by proactively engaging customers and prospects through phone, email, and digital channels. The ideal candidate will focus on reviving inactive accounts, converting new web leads, capitalizing on unrecognized quotes, and following up on shipped orders to maximize revenue opportunities.

Key Responsibilities:

• Conduct high-volume outbound calls to prospects and existing customers to identify opportunities for upsell, cross-sell, and account reactivation.
• Engage with unrecognized quotes , following up to convert into orders.
• Contact new web registrants to introduce products/services, qualify leads, and schedule meetings.
• Follow up on shipped orders to ensure satisfaction and identify additional sales opportunities.
• Reconnect with lost, down, or inactive customers , uncovering reasons for disengagement and proposing solutions.
• Maintain detailed and accurate CRM records of all customer interactions, activity, and opportunities.
• Collaborate with account managers, sales reps, and marketing teams to coordinate campaigns and track success.
• Meet or exceed daily, weekly, and monthly activity and sales targets
  .
• Provide market feedback and insights from customer interactions to support product and process improvements.

Qualifications:

• 2+ years of experience in inside sales, business development, or account management , preferably in Manufacturing.
• Proven track record of cold calling and prospecting success.
• Strong ability to analyze data, prioritize leads, and manage multiple accounts simultaneously.
• Excellent communication, negotiation, and interpersonal skills
  .
• Familiarity with CRM systems (Salesforce, Hub Spot, or similar).
• Self-motivated, goal-oriented, and resilient in a fast-paced sales environment.

Key Metrics / KPIs:

• Number of outbound calls and emails per day
• Conversion rate from unrecognized quotes to orders
• Number of web leads contacted and qualified
• Reactivation rate of lost/inactive accounts
• Revenue generated from upsell/cross-sell opportunities

Why Join Us:

• Opportunity to drive measurable impact and grow within a fast-paced organization.
• Collaborative team environment with strong leadership support.
• Competitive compensation with base + commission structure.
• Access to ongoing sales training and professional development.

Company Description

APCT, ACI, and San Diego PCB Design have rebranded to Advanced

PCB. Though our name has changed, our commitment to our customers will not. With this latest acquisition, Advanced

PCB will evolve into the most comprehensive provider of PCBs in the country. As the result of a fusion of capabilities and opportunities, we will offer a competitive product for applications both large and small, and every interaction will be infused with our core belief that customer centricity is key.

The PCB and Chip industries are vitally important to the United States. A large percentage of semiconductor production happens offshore, which challenges our strategic capabilities as a nation. It’s imperative that the industry shift power and production back onshore, but smaller organizations have been struggling to keep up with technology – and cost – which ultimately led to the consolidation of numerous organizations.

With over 40 years of industry experience, Advanced

PCB is poised to lead the industry with a high-level focus on customer centricity and the unique ability to meet the demands of any PCB need, be it simple or highly complex. However, the need for greater domestic manufacturing and associated investment in this sector is a problem we all share and must band together to address. This rebrand will provide a window of opportunity for us to broaden the conversation and awareness of the important place we hold across industries and is a chance for us to work together to boldly redefine technology and drive our nation - and the global community - towards a brighter, more sustainable and interconnected world.

Today, more than 40…