Collector, Sales

Job Details

Job Location:

Maple Grove, MN 55369

Salary Range: $19.23 - $19.23 Base+Commission/month

Travel Percentage:
Negligible Earn while you learn. Start at $19.23/hour with a guaranteed 40-hour workweek and a paid 60-day training period, giving you the time and support to build your confidence and skills.

Once you're up to speed, your earnings can take off with monthly bonuses up to $700, unlimited 4% commissions, and base pay increases up to $21.63/hour.

No cap on your potential. No limits on your growth. If you're motivated, competitive, and ready to succeed, this is more than a job, it's a career with real advancement opportunities and the chance to build the paycheck you deserve.

B2B (business to business) accounts only: professional clients and accounts payable departments, not individuals and never medical, credit card, or personal accounts

• Monday through Friday day shift - no nights or weekends
• Comfortable and free parking
• Free gym and basketball court
• A global company with cross training and transfer opportunities
• Medical and dental, 80% single and 60% family covered by Cadex
• 401(k) with a 4% match (100% of your first 3% and 50% of your next 2%)
• Company paid life insurance and long term disability insurance
• Generous PTO/sick leave along with other paid emergency leave options
• 6 weeks of partial salary for parental leave
• Stable and professional office and work environment
• All computer equipment and tools required

• Reliability, showing up on time and consistent attendance
• Goal-driven professionals motivated by performance-based bonuses
• Individuals eager to learn new skills and build a career path in a supportive environment
• Comfort on the phone with the ability to ask for payment and negotiate
• Professionals with excellent communication and problem-solving skills

As Collection Service Representative (collector), you will be contacting our clients' customers to find solutions on accounts that are in arrears, to identify potential credits or disputes, and to follow up with the customer on a regular basis.

The ideal candidate will be responsible for managing and ensuring timely collection of outstanding debts and maintaining positive relationships with clients. This role requires a high level of persistence and excellent communication skills to effectively negotiate payment terms and resolve disputes.

Cadex Solutions Corporation is a holding company formed by Trivest Partners LP to build the premier provider of global commercial order-to-cash management solutions. With a history spanning nearly 100 years, Cadex is uniquely positioned with in-depth experience that builds relationships alongside results. Our team of industry experts brings innovation and data insight, improves your processes with hands-on help, and provides custom solutions based on specific needs.

Cadex has approximately 900 employees serving over 1,000 clients across all industries from locations across the globe, with our larger operations in the United States, Colombia, Romania, and India.

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• Meet or exceed collection and revenue goals as established to ensure maximum client satisfaction
• Work accounts assigned efficiently by meeting productivity and activity goals as assigned
• Provide excellent service and communication to customers and/or clients, engage with customers and/or clients in a positive and collaborative way, to include but not limited to, providing accurate information, holding good call flow, using professional tones, greetings, and closings, while controlling the call efficiently
• Accurately update the…