Field Service Technician-Automated Equipment

Field Service Technician-Automated Equipment

Hiring Basis: 6-month contract to permanent basis.

Location: Maple Grove, MN 55369

Pay: $31-$36/Hourly/W2

Lotus Technical has a 6-month contract to permanent role for our manufacturing client located in Maple Grove, MN for Field Service Technician-Automated Equipment. Must be US Citizen or Green Card Holder. Please submit resumes to Kelly Swinjakow at

Join our dynamic team as a Traveling Field Service Technician, where you'll be the driving force behind maintaining and repairing complex industrial equipment across various manufacturing facilities. This energetic role offers the opportunity to work hands-on with state-of-the-art machinery, troubleshoot technical issues on-site, and deliver exceptional customer service. Your expertise will ensure our clients’ operations run smoothly, safely, and efficiently, all while traveling to diverse locations and expanding your technical skills.

• Demonstrate a high level of professionalism, dedication, and passion for delivering excellent customer service.
• Communicate clearly, effectively, and professionally with customers, management, and colleagues.
• Install, troubleshoot, and repair machines using mechanical and analytical thinking to make manual diagnostics and find solutions when standard procedures or tools aren’t available.
• Use electrical knowledge of high and low voltage.
• Provide on-site customer training on proper machine usage and maintenance.
• Accurately complete service reports detailing work performed, hours worked, travel time, expenses, and machine condition.
• Obtain customer signatures on completed reports and submit all documentation promptly upon job completion.
• Submit all service reports, timesheets and expense reports in a timely manner.
• Communicate daily with the Service Scheduler and/or Manager regarding work progress, schedule updates, and customer concerns.
• Respond proactively and independently to changes in schedule or customer needs.
• Perform other duties as assigned in a dynamic, fast-paced environment, with flexibility for schedule changes and occasional night and weekend work.

• 80% – 100% domestic travel required.
• Overtime and extended work hours into evenings or weekends may be required as needed.
• Occasional international travel may be necessary.

• High School Diploma or GED.
• 3-years minimum with machine mechanical experience.
• Ability to read blueprints, electrical schematics, and pneumatics.
• Knowledge of using test equipment (coolant, CFM, static pressure, multimeter).
• Proficiency with PC usage and Microsoft Office.
• Flexibility to travel with short notice and adapt to varied schedules.
• Prior experience with the installation and troubleshooting of industrial machines.
• Must Be US Citizen, or Green Card Holder.

• Associate’s degree in Electronics, Industrial Mechanics, HVAC, or a related technical field.
• 5-years minimum experience.
• Prior experience with the installation and troubleshooting of industrial machines.

• Must possess a valid driver’s license and clean driving record.
• Must be able to pass background check and drug screening as required.