Freight Forwarding Coordinator

General Position Summary
This position is responsible for performing imports and exports related duties in order to organize the safe, efficient and cost-effective way of transportation taking accounts of the customers’ delivery requirements.

Essential Job Functions

LOGISTICS COORDINATION

· Researches and plans the most appropriate route for shipments considering the nature of items and the requirements set by customers.

· Arranges appropriate packaging considering the climate, weight, nature of goods, costs, delivery and warehousing of goods at the final destination.

· Obtains, checks and prepares any required documentation to meet customer and insurance requirements.

· Coordinates with third party vendors to transfer items smoothly in accordance with customer requirements.

· Arranges payment of freight fees and other associated charges.

· Keeps track of shipping status using assigned systems.

· Issues invoices to customers according to quotation mutually agreed.

· Updates standard operation procedures (SOPs).

· Prepares quotations according to customers’ requests;
Ensures quotations are competitive and reasonably profitable by negotiating with subcontractors and vendors.

· Handles, troubleshoots and assists customers in a timely manner to resolve claims talking to the Assistant Manager/Manager depending on the difficulty.

· Provides accurate shipping information to custom brokers for timely clearance