Associate Center Director

Maple Heights 442
5398 Northfield Road
Maple Heights, OH , USA

Want to be a part of something exciting? At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast‑paced and personally and professionally rewarding.

We own and operate plasma collection centers throughout the United States. Our services are critical to the development of life‑saving patient therapies utilized by thousands of patients all over the world. Octapharma Plasma is a subsidiary of one of the world’s largest plasma products manufacturers, Octapharma AG, a Switzerland‑based company that has been committed to patient care and medical innovation for 40 years.

Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide.

The pay range for this position at commencement of employment is expected to be between $65,300 and $108,800 per year; however, unexpected and necessary adjustments or increases may result from Company annual salary increases, if applicable, and or fluctuations in the job market necessitating adjustments to pay ranges. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities.

The total compensation package for this position may also include other elements, including a sign‑on bonus and in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and paid time off benefits, including parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at‑will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

This Is What You’ll Do :

• Maintains all donor center functions and assets.
• Maintains a thorough understanding of and ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
• Shapes employment decisions to include hiring, promotions, demotions, and terminations that strategically align with both employee and business needs.
• Oversees and administers center level employee training ensuring alignment with compliance standards, while overseeing their execution and timeliness.
• Supervises the implementation of training procedures, including the induction of new processes and the annual retraining initiatives.
• Manages and oversees Payroll records to optimize the efficient allocation of employee hours.
• Strategically analyze and manage operational Key Performance Indicators (KPIs) while proactively addressing operational deficiencies.
• Optimize operational cost to meeting and exceeding targeted objectives
• Ensures that product shipments and sample submissions are accurate and performed in accordance with shipping schedules.
• Oversee marketing and advertising initiatives, collaborating with relevant corporate departments to pinpoint and implement essential enhancements.
• Maintains a professional and courteous relationship with donors that will stimulate donor retention, referrals, and production growth.
• Creates an organizational environment that stimulates the morale and productivity of the work force and its leadership.

This Is Who You Are:

• A natural leader that nurtures a robust and positive culture within the donor center, exemplifying company core values.
• Outgoing, personable, energetic, and enthusiastic.
• Excited to teach, learn, and advance with a growing organization.
• Self‑motivated and willing to assume the initiative.

This Is What It Takes:

• Bachelor’s degree or up to 3 years of related experience preferred.
• Up to 3 years of operations and/or process management/supervisory experience preferred.
• 3 years of people management preferred (can be concurrent with…