Program Manager, Gambling Treatment & Prevention

Description

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first
, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:

• Medical, Dental, Vision, 401k match, Health Joy - a no cost medical and mental health online resource available Day 1, and much more
• Robust earned paid time off program (PTO)
• Federal Loan Forgiveness Program (available on eligible roles)
• Professional Development Support

Reporting to the Manager, Behavioral Health Services, the Program Manager, Problem Gambling Treatment & Prevention Services will provide clinical oversight and administrative leadership for Signature Health’s Problem Gambling Treatment and Prevention services. The Program Manager, Problem Gambling Treatment & Prevention Services supports problem gambling service integration within a multidisciplinary team (counseling, case management, peer support, and prevention), ensures high-quality, compliant, and accessible care, and leads the planning and delivery of grant-funded treatment and prevention initiatives.

The Program Manager, Problem Gambling Treatment & Prevention Services provides clinical oversight and direct clinical care for clients with problem gambling. This role also serves as a community-facing subject matter resource, supporting high-quality prevention education, strengthening community engagement and referral pathways, and integrating problem gambling into broader programming.

• Oversee daily operations of the Problem Gambling treatment program and prevention team to ensure safe, effective service delivery.
• Provide program oversight and support in clinical and community settings (Signature Health sites, schools, jails, coalitions, events).
• Train and supervise treatment and prevention staff; monitor performance using technology and metrics; document progress through logs and reviews.
• Lead team meetings and process improvement initiatives; collaborate with leadership for alignment and efficient operations.
• Support recruitment, onboarding, training, evaluations, and corrective actions per policy.
• Provide clinical direction to 20+ clinicians for evidence-informed screening, assessment, referral, and treatment; deliver interim direct services as needed.
• Conduct screenings, assessments, and therapy (individual, group, family) for adults and children; manage referrals, waitlists, and outcomes reporting.
• Plan, coordinate, implement, and evaluate prevention initiatives informed by community needs; expand education programs and training resources.
• Represent Signature Health in coalitions and partnerships; build relationships with schools, jails, and community organizations to broaden prevention reach.
• Collaborate on outreach strategies (press releases, brochures, mailings, speaking engagements) to increase awareness and engagement.
• Oversee grant-funded programming; ensure deliverables, compliance, and reporting timelines while remaining within approved budget; identify and support new funding opportunities.
• Support grant writing, data collection, reporting accuracy, and budget performance.
• Ensure documentation meets Medicaid and regulatory standards; conduct peer reviews, utilization reviews, and quality assurance.
• Monitor compliance with CARF, Ohio Department of Behavioral Health Services, and professional standards; support audits and corrective actions.
• Model ethical practice, confidentiality, crisis management, and safety protocols; ensure staff operate within scope and competency.

• Masters Degree required.
• Valid unencumbered, LISW-S, LPCC-S, or IMFT-S license in the state of Ohio required.
• Experience with Problem Gambling and/or Prevention work preferred.
• Experience in public speaking or training preferred.
• American Heart Association (AHA) Basic Life Support (BLS)…