Office Manager; Pitt Meadows - Hybrid

About WISI

At WISI, we’ve been delivering innovative, carrier‑grade video delivery solutions for nearly a century. Our technology powers world‑class user experiences for video operators around the globe.

We are seeking an organized, proactive, and detail‑oriented Office Manager to support the day‑to‑day operations of our Pitt Meadows office. This role plays a central part in ensuring a smooth, professional, and well‑functioning workplace environment.

The Office Manager is responsible for creating and maintaining a positive, efficient, and well‑organized office environment that enables employees to do their best work. This role serves as a key point of coordination across the organization, supporting operational effectiveness, enhancing employee experience, and ensuring administrative processes and workplace standards are consistently maintained.

• Oversee daily office operations to ensure a clean, organized, safe, and functional workspace
• Coordinate office maintenance and refurbishments, desk moves, and office layout changes
• Act as the first point of contact for office facilities and manage related matters, including:
  • Liaison with building management
  • All facility‑related requests from employees
  • Building access requirements (keys, fobs, access levels)
  • Visitor procedures and sign‑in protocols
  • Alarm system operation and maintenance
• Coordinate vendors and monitor vendor contracts, including cleaning services, pest control, waste management, and maintenance providers
• Be included on the alarm monitoring emergency contact list and respond to alarm activations as required, including attending the office if necessary, outside of regular business hours
• Manage and purchase office supplies and equipment, snacks and drinks, and kitchen supplies, ensuring consistent availability
• Take ownership of the overall office experience, ensuring a professional, welcoming, and well‑functioning environment for employees and visitors
• Monitor and track office and facilities expenses, review vendor costs and contracts, and support the preparation of budget proposals during annual budgeting

• Participate in and support the Joint Health & Safety Committee (JOHSC)
• Ensure the JOHSC is properly maintained and functioning administratively (committee composition, documentation, scheduling)
• Assist with coordination of workplace inspections, documentation, and follow‑up actions
• Participate in the planning and delivery of the annual Health & Safety training presentation to ensure company‑wide compliance
• Support a safe and compliant workplace environment

• Provide administrative support, as needed, across departments including assisting Marketing with tradeshow logistics and updates to product collateral and marketing materials
• Coordinate meetings, logistics, and day‑to‑day office requests, including company‑wide meetings and events (e.g., monthly Town Halls, Wins of the month) with room set‑up and communications
• Coordinate leadership quarterly and annual meetings (room booking, catering, and logistics)
• Coordinate internal training sessions and workshops
• Act as a central point of coordination for office‑related support
• Manage general office communications, including facilities notices and office updates.
• Act as the primary point of contact for visitors, ensuring a welcoming and professional experience

• Coordinate onboarding and offboarding logistics, including workspace setup, equipment and materials provisioning, exit interviews, and equipment collection
• Manage swag, welcome kits, and onboarding supplies
• Plan and coordinate internal company events and team activities, including quarterly social events and seasonal parties (e.g., potlucks, picnics, Halloween Party, Christmas Party)
• Work with the Leadership Team to schedule, plan, and deliver the annual company All Hands event, including meetings, catering, social events, and team‑building activities
• Administer the All‑Hands feedback survey and consolidate insights for leadership review
• Encourage departments to schedule…