Key Account Manager

Bunzl Distribution owns and operates more than 100 warehouses. With more than 4,000 employees and 400,000-plus supply items, Bunzl is regarded as a leading supplier in North America. Worldwide sales are in excess of $8.5 billion.

Bunzl Canada is part of Bunzl Distribution, Inc. and supplies a range of products including outsourced food packaging, disposable supplies, as well as cleaning and safety products to food processors, supermarkets, non‑food retailers, convenience stores and other users.

Bunzl Safety
, as part of our Bunzl Canada’s safety segment, has been, and will continue to be, the leader in the personal safety equipment industry market throughout Canada. Providing an ever‑growing group of companies and organizations with the most extensive line of personal safety equipment, Bunzl Safety is truly the single source for providing protection from head to toe.

The Retail Key Account Manager is responsible for national account management tasks including administration, analytics, forecasting, fulfillment, updating product information, building and maintaining customer relationships, growing company revenue, and generating sales from new and existing customers. We are looking for a highly organized, pro‑active, self‑starter, growth‑hungry and sales‑driven individual. This senior sales role is ideal for someone who is eager to grow within a fast‑paced B2B distribution environment and excels at over‑delivering on budget goals and business KPIs.

• Be the single point of contact with key national category buyers/merchants. Experience in Home Depot, Mark’s Work Warehouse, Walmart and other hardware players is required.
• Maintain, grow and nurture existing/new business relationships with key players in the retail safety marketplace. Growth‑driven mindset.
• A deep understanding of your customers’ business goals and challenges, resulting in tailored solutions for win‑win scenarios and mutual business success.
• Own customer P&L and deliver profitable, sustainable growth. Build, develop and execute the annual sales plans and budgets to meet Bunzl KPIs.
• Build key seasonal programs by determining the right assortment and high‑ROI supporting tactics; plan and forecast volumes with internal teams to deliver exceptional incremental opportunities. Assist in forecasting and replenishment analysis to support in‑stock performance and efficient inventory planning.
• Monitor and analyze category and SKU performance. Use data, information systems and metrics around financial, brand and shopper trends to maximize market share, sales and profits. Coordinate internal follow‑ups with supply chain, customer service and product management to ensure seamless execution on behalf of retail customers.
• Maintain CRM data and tracking of key account activities.

• Post‑secondary education in business, commerce, marketing or a related field.
• 5 years of experience managing national key accounts.
• Strong proficiency in Excel and PowerPoint.
• Experience in large retailer systems (Retail Link, HD Supplier Hub, SPS Commerce, CTC, etc.).
• Excellent presentation, communication and time‑management skills.
• Strong strategic thinker with an eagerness to learn and solve problems.
• Effective negotiation skills and contract experience.
• Collaborative team player with an eagerness to learn and grow.

• Opportunity to grow within a global organization.
• Work with some of Canada’s leading retail customers.
• Supportive and dynamic team environment.
• Hybrid work model based in our Cambridge office.

Bunzl Canada Inc. provides the food and retail packaging, cleaning and hygiene products and equipment, safety and industrial supplies which keep over 58,000 Canadian businesses running optimally, every day. We bring our customers the advantage of global sourcing, product innovation and national scale combined with responsive local service and deep category expertise. Bunzl Canada is a certified Great Place to Work.

We are committed to creating an inclusive, equitable and positive working environment for all employees so that they experience a strong sense of belonging, while developing individually and professionally. Bunzl Canada is an operating company of Bunzl plc (BNZL.L), a FTSE
100 company listed on the London Stock Exchange. With 27,000 employees in over 30 countries, our global presence spans the Americas, Europe, Asia Pacific and the UK and Ireland. At Bunzl, you’ll find Unlimited Potential… Your Career – – Our Future!

Bunzl Canada has a tradition of commitment to equal employment opportunity. It is our established policy to attract and retain the best qualified people without regard to race, colour, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.