Manager, Clinic Services

Manager, Clinic Services – 19133 Ford Road, Pitt Meadows

Are you an individual who leads by example in upholding best practices in care delivery? Do you have what it takes to build and inspire a team aligned with the corporate values and vision as well as clinical goals and service standards? If so, CBI Health has an excellent growth opportunity for you.
Manager, Clinic Services – 19133 Ford Road, Pitt Meadows

Are you an individual who leads by example in upholding best practices in care delivery? Do you have what it takes to build and inspire a team aligned with the corporate values and vision as well as clinical goals and service standards? If so, CBI Health has an excellent growth opportunity for you.

About This Opportunity

CBI Health is seeking a professional with strong leadership skills to fill the role of Manager, Clinic Services. A unique role to our interdisciplinary settings, the Manager, Clinic Services leads a team of Physiotherapists, Occupational Therapists, Kinesiologists, Massage Therapists, and Mental Health Professionals in their clinical practice and skills development. This position is accountable for creating an environment that exemplifies CBI Health values, effectively coaching, mentoring and engaging clinical staff while fostering relationships in the community that result in Talent Retention, Clinical Excellence, Stakeholder Engagement and associated business outcomes.

As Manager, Clinic Services, you will call upon your leadership and problem-solving skills to provide overall clinic and leadership expertise. With direct responsibility for supervising, guiding/coaching and organizing care for clients, your focus will be on achieving the best possible outcomes. As a practicing clinician, in addition to your leadership responsibilities, you will provide access to care through your own service provision.

You’ll have all the tools and resources you need to grow and develop your skills. Working with our talented interdisciplinary team, you will treat clients with acute and complex needs.

Take a look at what you’ll do each day:

Ensure the delivery of clinical practice, business development and leading people
Promote and facilitate communication to assist in the care and rehabilitation process
Excite and build upon a vision in leading and developing a clinic team in collaboration with leadership network
Lead and inspire others, develop and retain talent, mentor and lead by example
Utilize a strong clinical practice with excellent client outcomes
Work closely with the leadership and clinical teams to identify opportunities, create and execute action plans. Engage with the community, physicians and funders (WCB, Auto insurance adjusters, and LTD)
Develop and nurture local relationships with stakeholders and organizations that refer clients to CBI Health
Anticipate what stakeholders want and manage expectations
Provide clinic input into business decisions, service delivery model and developmental opportunities
Ensure that service delivered aligns with key performance indicators (KPIs)
Ensure staffing requirements meet demand levels
Align clinic goals and develop action plans that align to CBI Health strategic objectives , identifying business metrics to meet and exceed CBI Health vision and values
Organize resources to solve problems and make the appropriate decisions as an independent and as a team player
Ensure best practices are met and adherence to guidelines and contractual agreements is established with clinical team members

Here’s What You’ll Need To Be Successful

2 - 3 years experience in a private and/or rehabilitation services clinic setting strongly preferred
Be results-oriented, adaptable, well organized and able to function independently
Possess sound written and verbal communication and multi-tasking skills
Be able to provide employee development and coaching
Be willing to further your skills through additional training

We are proud of our friendly environment, supportive leadership and the knowledgeable team members who make it all possible. That is why we do everything we can to show our appreciation. Our training, mentoring and education programs will provide you with opportunities…