Mortgage Advisor - Maple Valley​/Covington​/Kent

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say success comes from focusing on people, not profits? Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose‑driven organization where your work makes a real difference.

The target pay range for this position is $26.35–$32.12 hourly. The full pay range is $21.65–$38.03 hourly. Compensation decisions are based on relevant job‑related skills, experience, education or training. In addition to your salary, performance‑based incentives are available for the hired applicant.

• 401(k) Company Match (up to 3%)
• 4% annual contribution to your 401(k) by BECU
• Medical, Dental and Vision (family contributions as well)
• PTO Program + Exchange Program
• Tuition Reimbursement Program
• BECU Cares volunteer time off + donation match

You’ll play a pivotal role in helping members achieve one of life’s biggest milestones—home ownership. As a Mortgage Advisor – Primary Market
, you’ll deepen trusted relationships with new and existing members, guide them through complex mortgage decisions, and expand BECU’s mortgage presence within your assigned community.

Your expertise won’t stop at loans—you’ll be a go‑to resource, mentor and advocate, helping teammates grow their mortgage knowledge while ensuring members feel informed, confident and supported from application through funding. Through your work, you’ll directly shape meaningful member experiences, strengthen community connections, and drive BECU’s continued growth in the mortgage space.

• Be a trusted mortgage guide: Serve as the primary point of contact for mortgage products, services and processes—supporting members from application through funding with clarity and confidence.
• Build lasting member relationships: Deepen and retain mortgage relationships by listening closely, understanding financial goals, delivering tailored solutions, and following through every step of the way.
• Drive results together: Contribute to individual and team goals by enhancing the member experience, supporting referral generation and collaborating across centers and branches.
• Grow referral partnerships: Maintain and expand mortgage referral relationships with members, employees, business development managers and third‑party partners.
• Coach and elevate teams: Mentor and coach branch and center teams to identify mortgage opportunities, improve processes and confidently serve member needs.
• Educate and empower colleagues: Share knowledge with Member Consultants and Managers on mortgage identification, servicing and continuous process improvement.
• Represent BECU in the community: Actively participate in community organizations and events to generate new mortgage business, deepen relationships and educate others about BECU’s mortgage solutions.
• Negotiate with care and confidence: Work with members to negotiate loan terms and conditions while aligning with credit union policies and procedures.
• Support underwriting success: Review loan files using automated underwriting systems, correct deficiencies when possible and partner with underwriters on non‑approved loans.
• Ensure regulatory excellence: Stay current on federal and state lending regulations—especially mortgage and home equity—and support staff awareness of compliance updates.
• Leverage product expertise: Maintain thorough knowledge of mortgage and consumer loan offerings to generate leads and recommend appropriate solutions.
• Master mortgage systems: Understand loan origination systems, underwriting, processing guidelines and tracking tools to coach and support consultants effectively.
• Collaborate across BECU: Build strong partnerships with mortgage and internal departments to enhance the member experience and improve production outcomes.
• Stay market‑aware: Keep informed on mortgage industry trends and local real estate market developments.
• Prospect with purpose: Generate new mortgage relationships through proactive prospecting and lead generation.
• Resolve with…