PRODUCE​/CLERK

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals while monitoring quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Role model the 3A’s of Friendly: acknowledge, assist, and appreciate customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Assist with the preparation of produce platters/trays.
• Inform customers of produce specials.
• Recommend items to customers to ensure they get the products they want and need.
• Adequately prepare, package, label, and inventory merchandise.
• Review and inspect products for quality and freshness and take appropriate action with those items.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal, and special ads.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud to store management.
• Work cooperatively in a high‑paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Perform essential functions of this position with or without reasonable accommodation.

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handler’s permit upon employment.

• Comparable retail experience.
• Second language (speaking, reading, and/or writing).

The company offers a comprehensive benefits program, including healthcare, flexible scheduling, financial support, associate discounts, tuition reimbursement, and career development opportunities.

• Health care coverage, including medical, dental, vision, and prescription coverage.
• Paid time off such as vacation, sick leave, and parental leave.
• Mental and emotional support resources through the Employee Assistance Program.

• 401(k) plan and/or Taft‑Hartley pension fund (subject to eligibility).
• Group term life insurance (subject to eligibility).
• Associate discounts.

• Tuition assistance, college scholarships, and educational leave of absence (subject to eligibility).
• Robust internal training and development resources to grow careers.