Field Service Technician

Overview

Caffeinated Coffee Repairs is more than just a repair company — we exist to keep the coffee world brewing. Founded in 2016 by Shane Eastwood, a former Starbucks barista and manager, Caffeinated Coffee Repairs was built on the idea that coffee equipment repair could be done better. Today, our team supports clients across the South-Central and Pacific Northwest United States, servicing a wide variety of espresso machines, coffee brewers, and grinding equipment — providing everything from preventative maintenance to emergency repairs to ensure every machine delivers consistency, reliability, and the perfect cup.

We pride ourselves on technical excellence, dependable service, and long-term partnerships. Every team member contributes to a culture of professionalism, collaboration, and customer focus. We help spark joy in every cup, one service call at a time.

We have a solid team across Texas, New Mexico, Louisiana, Arkansas, Oklahoma, Oregon, and Washington State, and we support all areas to exceed customer expectations.

New hires begin by riding along with a certified technician until enrollment in a certification class. We work with several different manufacturers. Once trained and certified, you can work independently with a company vehicle. The role is largely independent but with team support and strong customer interaction. We work on advanced equipment requiring troubleshooting and welcome individuals who want to become coffee technicians.

Caffeinated Coffee Repairs is seeking a passionate individual with a love for coffee to join our team as a Service Technician. No technical experience is required; we welcome candidates with a genuine enthusiasm for coffee and a willingness to learn. Previous experience repairing appliances or as a barista is a plus but not required.

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory
• Foster strong customer relationships and inspire loyalty through professional and reliable service adhering to safety standards
• Meet Service Level Agreement (SLA) requirements by conducting thorough inspections, timely maintenance, and accurate paperwork completion
• Diagnose and troubleshoot equipment issues

• Service mindset and passion for achieving customer satisfaction
• Ability to work independently and as part of a team
• Must enjoy coffee, tasting
• Smartphone proficiency for inventory management, scheduling, and other tasks
• Must be able to lift 50 lbs. without assistance
• Valid driver’s license with a clean driving record

• Competitive base pay based on experience and certifications
• Benefits eligible within the first 90 days:
  Medical, Dental, and Vision Insurance, 401K Match
• Professional and career development opportunities
• Military Friendly and Equal Opportunity Employer

Job Type: Full-time — Pay: $ per hour — Expected

Hours:

30 – 60 per week

Pay Types:
Holiday time pay, Overtime pay

Location:

On the road with Company Vehicle