Dispatcher Delivery Service Partner

Position Overview

Dispatcher Associate at Peak Logistics, located at the DWA5 facility in Maple Valley, WA. The role requires prior experience as a dispatcher or lead delivery driver with at least 2 years in a package delivery service such as Amazon, Fed Ex, or UPS.

Full‑time, 8‑hour closing shift, 5 days a week with flexible scheduling. Minimum 21 years of age, valid driver’s license, and eligibility to work in the United States.

Salary: $53,000 per year plus bonus.

• Monitor progress of delivery driver associates throughout the day and coordinate or prioritize package rescues as needed.
• Address driver problems and requests by communicating directly with Amazon personnel and providing solutions.
• Receive emergency and non‑emergency phone calls from drivers, document all information, incidents, and issues.
• Enter data in various systems and Google documents, maintaining logs, recording calls, activities and other information.
• Prioritize phone calls according to urgency and importance.
• Use a mobile phone and computer to manage communications with drivers and manage vehicles.
• Monitor, notify and confirm drivers’ clock‑in/out for lunch breaks according to policy.
• Utilize GPS systems to monitor drivers and track vehicles.
• Load, unload, prepare, inspect, re‑fuel and safely operate company‑provided transport vehicles, including extended cargo vans and Freightliner Step Vans.
• Deliver packages on varying routes to numerous addresses, both business and residential.
• Follow strict safety standards on and off the road.
• Interact with Amazon customers and the public professionally and positively.
• Use handheld technology to manage the delivery process and vehicle safety & maintenance procedures.
• Safely drive and operate delivery vehicles periodically.
• Other relevant duties as required.

• Eligibility to work in the U.S. and at least 21 years old.
• Valid driver’s license.
• Prior dispatcher or lead delivery driver experience of at least 2 years with Amazon, Fed Ex or UPS.
• Ability to maneuver packages up to 50 lbs and get in and out of a van quickly on a route.
• Ability to operate and navigate a delivery van.
• Consent to a 4‑panel drug test, including DMV vehicle record check.
• Good communication skills and ability to work well with others.
• We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.

• Health insurance, dental insurance, and vision insurance.
• 401(k) options.
• Tuition reimbursement.
• Paid time off and paid training.
• Referral program.
• Snacks and drinks provided.
• Paid sick leave.

• 8‑hour shift.
• Closing shift.
• Weekday availability.
• Weekend availability.

All information will be kept confidential according to EEO guidelines.