Dispatcher Delivery Service Partner

Job Description

Peak Logistics is a package delivery service located at the DWA5 facility in Maple Valley, WA. The role supports Amazon history while empowering professional growth. The position requires a flexible schedule including the closing shift and 5 eight‑hour days.

As a Dispatcher Associate, you will complete the same onboarding and driver training as Delivery Associates. You will perform deliveries and gain hands‑on experience to understand the job of a Delivery Associate. Although primarily a dispatch role, you may be expected to drive and deliver packages alongside Delivery Associates. The position includes paid training and paid sick leave.

Salary: $53,000.00 per year + bonus

• Monitor progress of Delivery Driver Associates throughout the day and coordinate / prioritize package rescues, as needed.
• Address Delivery Driver Associate problems and requests by communicating directly with Amazon personnel and providing solutions.
• Receive emergency and non‑emergency phone calls from Delivery Driver Associates and document all information, incidents, and issues.
• Enter data in various systems and Google documents, maintain logs, record calls, activities and other information.
• Prioritize phone calls according to urgency and importance.
• Use a mobile phone and computer to manage communications with Delivery Driver Associates and manage vehicles.
• Monitor, notify and confirm Delivery Driver Associates clock out/in for lunch break(s) according to policy.
• Utilize GPS systems to monitor Delivery Driver Associates and track vehicles.
• Load, unload, prepare, inspect, re‑fuel and safely operate company‑provided transport vehicles, including, but not limited to, Extended Cargo Vans and Freightliner Step Vans.
• Deliver packages on varying routes to numerous addresses, both business and residential.
• Follow strict safety standards on and off the road.
• Interact with Amazon customers and the public in a professional and positive manner.
• Use handheld technology to manage the delivery process, and vehicle safety & maintenance procedures.
• Safely drive and operate delivery vehicles periodically.
• Other relevant duties as required.

• Prior experience as a dispatcher or lead delivery driver with 2+ years at a package delivery service such as Amazon, Fed Ex, or UPS.
• Eligible to work in the U.S. and at least 21 years old with a valid driver's license.
• Ability to maneuver packages (up to 50 lbs) and get in and out of a van quickly/often throughout a route.
• Experience operating and navigating a delivery van.
• Consent to a 4‑panel drug test, including DMV vehicle record check.
• Good communication skills and the ability to work well with others.
• Equal Opportunity
  
  Employer:
  
  All qualified applicants accepted regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.

• Health, dental, and vision insurance.
• Paid time off.
• Paid training.
• 401(k) options.
• Referral program.
• Tuition reimbursement.
• Snacks and drinks provided.
• Paid sick leave.

• 8‑hour shift.
• Closing shift.
• Weekday availability.
• Weekend availability.

Full‑time

23226 Witte Road Southeast, Maple Valley, Washington 98038

All information will be kept confidential according to EEO guidelines.