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Service Administrator

Job in Maplewood, Ramsey County, Minnesota, USA
Listing for: Dormont Manufacturing Co
Full Time position
Listed on 2026-05-30
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical
Salary/Wage Range or Industry Benchmark: 17 - 18 USD Hourly USD 17.00 18.00 HOUR
Job Description & How to Apply Below

Reliable. Motivated. Accountable.
Do these words describe you? If so, apply to our Service Administrator position with us.

  • Hours:

    7:00AM-3:00PM
  • Schedule:

    Monday-Friday
  • Pay: $17-$18
Responsibilities
  • Schedules appointments for service via telephone, e-mail and in person
  • Welcome clients when they arrive in the Service Area. Determine the nature of visit and escort the client to the appropriate department/area.
  • Inform and introduce the client to the Advisor and explain the nature of the visit. Maintain a consistent level of communication with Service Advisors in order to properly coordinate which advisor is available to meet with the next arriving client.
  • Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client.
  • Provide administrative support to the staff when necessary.
  • Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies and procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals. Process warranty claims in a timely manner, as the repair orders are closed.
Qualifications
  • Communication skills – communicate effectively with others
  • Time Management – ability to manage one’s own time
Benefits
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

    Lithia & Driveway is an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

    Apply For This Role
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