Scheduling Coordinator

Scheduling Coordinator Responsibilities

• Greet patients by phone or in-person, schedule appointments in the computer, and create a positive, welcoming experience.
• Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow.
• Register new patients and maintain accurate patient records.
• Explain ER protocol/procedures to patients.
• Monitor status of lab results prior to day of treatment and follow up as necessary.
• Provide guidance to patients and families on completion of interpreter forms.
• Record patient issues/conversations in communication log or chart.
• Copy and scan documents into patients’ charts; request chart/patient transfers.

• High school diploma or equivalent.
• 1-2 years of customer service experience, preferably within an office setting.
• Bilingual proficiency in Spanish, Karen, Somali, or Oromo preferred.
• Excellent written and verbal communication skills.

• Meaningful work in a collaborative environment that fosters professional growth.
• Comprehensive medical, dental, and life insurance.
• Paid time off and holiday pay.
• 401(k) plus company match.

Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner.