Medical Assistant - Clinical Research Assistant

Medical Assistant - Clinical Research Assistant

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

Full-Time | Mondays through Fridays 8:00am - 5:00pm

Are you a recent graduate looking to gain hands-on experience? Are you an experienced MA looking to grow your skills in an exciting area of medicine? This is an exciting opportunity to work directly with patients, support clinical trials, and build real-world skills alongside experienced research professionals.

As a
Clinical Research Assistant/Medical Assistant
, you’ll play a key role in supporting study visits, interacting with patients, and ensuring research is conducted safely and accurately. Whether you're planning a future as a Clinical Research Coordinator, healthcare provider, or pursuing advanced education, this role provides a strong foundation and meaningful exposure to a fast-paced, patient-centered environment.

• Study Preparation
  • Prepare and maintain study documents, including source charts, study binders, regulatory binders, and laboratory kits.
  • Schedule and confirm subject appointments, including ancillary visits such as diagnostic imaging and vendor-related services.
  • Understand study protocols, inclusion/exclusion criteria, and regulatory requirements, ensuring compliance with FDA, Sponsor, and Good Clinical Practice (GCP) guidelines.
  • Assist in participant recruitment by prescreening electronic medical records, following up on referrals, and coordinating outreach efforts.
• Participant Care and Interaction
  • Provide subject care, including explaining study procedures, answering questions, and monitoring diary compliance.
  • Conduct study procedures, such as collecting vital signs, performing ECGs, and completing study questionnaires.
  • Perform follow-up and reminder calls to ensure subject adherence to visits and study protocols.
  • Assist with participant stipend tracking and processing.
• Laboratory and Specimen Handling
  • Perform blood draws (phlebotomy) and process biological samples, including shipping per study requirements.
  • Maintain laboratory equipment, supplies, and temperature control systems, ensuring compliance with study protocols.
  • Generate and file weekly temperature reports for laboratory systems.
• Data Entry and Management
  • Enter and verify study data in Electronic Data Capture (EDC), Clinical Trial Management System (CTMS), and other databases.
  • Address system-generated queries and perform quality control checks to ensure data accuracy and completeness.
  • Assist with case report forms (CRFs) and source document completion, including query resolution under study coordinator guidance.
• Administrative and General Support
  • Maintain and organize participant charts, Investigator Site Files, and other regulatory documents.
  • Support clinical research coordinators (CRCs) by filing, scanning, and faxing required documents.
  • Clean, stock, and maintain exam rooms and department supplies to ensure readiness for participant visits.
  • Participate in investigator meetings, study teleconferences, and trainings.
  • Assist with onsite or remote clinical research monitor visits.

• MA experience, preferably within a fast-paced outpatient-based environment
• Strong attention to detail and ability to follow step-by-step procedures
• Ability to work efficiently in a fast-paced environment with changing priorities
• Strong communication skills and a professional,…