CBG USAC Sales Operations Leader

Job Title

CBG USAC Sales Operations Leader

The USAC Sales Operations Leader is a key Commercial Excellence leader responsible for driving disciplined, scalable sales operations across the United States and Canada (USAC). The role focuses on operational pricing and sales incentive plan management, reporting to the Commercial Excellence Senior Vice President. The position strengthens commercial execution by advancing operational rigor, governance, transparency, and responsiveness across pricing, trade spend, and sales compensation processes.

• Lead sales operations across USAC to support commercial priorities, business performance, and strategic objectives.
• Serve as a key operational partner to Commercial Excellence and USAC sales leadership, ensuring strong governance, scalability, and process effectiveness.
• Oversee operational pricing, including invoice pricing, price changes, deal and deviated pricing, promotional pricing, and trade spend programs such as rebates and MDF.
• Lead sales incentive plan definition, administration, quota management, and exception governance across USAC.
• Drive continuous improvement in pricing and incentive processes to enhance accuracy, responsiveness, transparency, and operational efficiency.
• Partner with sales, finance, and cross‑functional teams to strengthen decision‑making, pricing discipline, and alignment to business goals.
• Lead issue resolution, exception handling, and the development of tools, systems, and standard practices to improve execution and control.

• Bachelor’s degree or higher (completed and verified prior to start).
• Ten (10) or more years of experience in sales operations, pricing operations, and/or sales performance management.
• Three (3) years of experience in operational pricing, including invoice pricing, price changes, deal pricing, and promotional pricing.
• Three (3) years of experience managing trade spend programs, including rebates and Market Development Funds.
• Sales operations leadership experience, including strong knowledge of sales incentive administration, quota management, and exception handling.
• Experience operating in complex commercial environments (consumer, CPG, retail, and matrixed organizations).
• Proven ability to lead cross‑functional and global teams and influence senior stakeholders across sales, finance, and business leadership.
• Strong analytical mindset, with the ability to use data, digital tools, AI‑enabled processes, and modern sales technologies.
• Excellent communication, facilitation, and change leadership skills.

• Onsite:
  Employee must work at least four days a week at the 3M Center in Maplewood, MN.
• Travel:
  May include up to 20% domestic or international.
• Relocation:
  May be authorized.

Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B).

3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.

3M offers a competitive pay and benefits package that includes medical, dental, vision, health savings accounts, flexible spending accounts, disability benefits, life insurance, voluntary benefits, paid absences, and retirement benefits. Additional information available at

Applicants must provide education and work history, either by uploading a resume or entering the information directly into the application fields.