Tire & Battery Technician - Automotive

Overview

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member:
  Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert:
  Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications and seasonality, demonstrating knowledge of Point of Sale systems, phone and in-person selling techniques.
• Be a Techie:
  Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
• Be an Owner:
  Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands-on in the physical area, maintains accurate inventory, audit safety and compliance standards, reports TBC complaints and safety hazards, completes paperwork and documentation, ensures merchandise is packaged, labeled and stored per policies, identifies member needs, assists members with purchasing decisions, and resolves issues and concerns.
• Be a Talent Ambassador:
  Serves as a brand advocate by valuing the member experience in the TBC area and modeling high quality service and products, developing, influencing and inspiring others to work in a respectful, supportive and team-oriented style.
• Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans and applying Open Door Policy to everyday business processes.
• Completes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other partners; identifies priorities, deadlines and expectations; communicates progress; and adapts to change, difficulties and feedback.
• Respect the Individual:
  Embraces differences, creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps attract the best talent.
• Respect the Individual:
  Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity.
• Respect the Individual:
  Strengthens the team by helping develop and mentor others, recognizes contributors and accomplishments.
• Act with Integrity:
  Maintains and promotes the highest standards of integrity, ethics and compliance; models Walmart values; holds self and others accountable and supports Walmart’s goal of being a regenerative company by making a positive impact.
• Act with Integrity:
  Acts in a selfless manner and is consistently humble, self-aware, honest, fair and transparent.
• Serve our Customers and Members:
  Delivers results while putting the customer first.
• Serve our Customers and Members:
  Makes decisions based on reliable information, balances short- and long-term priorities, and considers how one's work impacts the team's ability to deliver for all stakeholders.
• Strive for Excellence:
  Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience.
• Strive for Excellence:
  Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see walmart notice.

- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high…