Technology Support Aide

Town Of Marana

Marana is one of the fastest-growing communities in Southern Arizona, located approximately 20 minutes northwest of downtown Tucson and 75 minutes southeast of Phoenix. The Town makes its decisions based on a Strategic Plan that has five focus areas:
Cherished Heritage, Vibrant Community, Thriving Commerce, Healthy Lifestyles, and Proactive Public Services. Marana's standards are high. We are an organization of excellence and have developed four Cultural Value Statements that provide the guidelines for how we work together. Our Cultural Values are:
Dedicated Service, Respect, Teamwork, and Engaged Innovation.

The Town of Marana is seeking four short-term temporary Technology Support Aides to work in the Information Technology Department. This is an exciting opportunity for a hands-on learning experience for someone eager to learn and expand the technology knowledge in a real-world environment. This Aide position will allow you to gain technical knowledge in a professional setting, working alongside experienced technical staff to support and maintain various technologies within the Town's administrative systems.

While the Department will try to accommodate schedules or other activities such as continuing education, the Aide is expected to work 15-19 hours per week, scheduled during normal business hours: M-F 8:00 am – 5:00 pm. Hours should be scheduled in blocks of at least three consecutive hours to ensure efficiency and consistency.

DURATION:
These positions are considered short-term temporary seasonal roles and are not eligible for benefits or retirement. Applications are currently being accepted for the Fall season.

• Fall Season:
  August – December
• Spring Season:
  January – May
• Summer Season:
  June – July

Pursuant to the Marana Town Code, Sections 3-1-2(D) and 3-1-3(B), and the current Salary Schedule implemented by the Town Manager, the position of Technology Support Aide is defined as a temporary position. Temporary positions are at-will employees and employment that may be terminated upon the will of the employer or employee at any time with or without cause.

Hiring Rate: $18.00/hour. This is an on-site role. Telework will not be permitted.

• Delivers PC support services by installing, updating and replacing software and hardware; configures new systems and applications; responds to technical issues; operates independently after training.
• Delivers support for telephone, infrastructure, and printing systems, including phone setup and configuration, network cabling troubleshooting and repair, printer issue resolution and server application support; operates independently following training.
• Coordinates and ensures effective communication with every team member; may provide training and support to end users; and maintains knowledge of various computer, video and technical systems and equipment; performs duties independently following training.
• Supports IT operations by managing user accounts, maintaining equipment inventory, and researching software and technologies; operates independently after training.

• High School Diploma/GED Equivalency

An equivalent combination of education and relevant experience that provides the desired knowledge, skills & abilities may be considered.

Additional Requirements:

• Valid Arizona Driver License.
• Must complete a pre-employment physical including a 25-pound lift test.
• Complete both the Town of Marana background check and a motor vehicle records check.
• Must pass fingerprint clearance background check.

To be considered for this position, all applicants must complete the Town of Marana application form in its entirety online. Providing a resume is welcome; however, it will not substitute for completing all required sections of the application. Minimum qualifications will be reviewed and evaluated based solely on the information provided in the application. Incomplete applications or applications lacking the required details may result in disqualification from the hiring process.

Job posting will remain open until a sufficient number of applicants have met the minimum requirements. A first review date of applications will be conducted on 7/27/2025.

To be considered in the initial review, please submit your online application by 11:59 PM on 7/26/2026. Applications submitted after this deadline may or may not be reviewed, depending on the needs and progress of the selection process.

All status updates regarding your application will be sent via email. Please ensure you provide a valid email address and regularly check your inbox, including your junk or spam folders, for important notifications throughout the hiring process.

11555 West Civic Center Drive Marana, AZ 85653 (Use the "Apply for this Job" box below). ph  / fx  QUESTIONS Human Resources Staff Contact Nikki Hemphill /  / nhemphill

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The Town of Marana is an equal…