Technology Analyst

Marana is one of the fastest-growing communities in Southern Arizona, located approximately 20 minutes northwest of downtown Tucson and 75 minutes southeast of Phoenix. The Town makes its decisions based on a Strategic Plan that has five focus areas:
Cherished Heritage, Vibrant Community, Thriving Commerce, Healthy Lifestyles, and Proactive Public Services.

Marana’s standards are high. We are an organization of excellence and have developed four Cultural Value Statements that provide the guidelines for how we work together:
Dedicated Service, Respect, Teamwork, and Engaged Innovation.

The Town of Marana is seeking a Technology Analyst to join the Information Technology Department. This full‑time position offers an exciting opportunity to collaborate with business stakeholders, software developers, and technical teams to deliver innovative technology solutions that enhance Town services.

The Technology Analyst serves as a key liaison between departments and Information Technology, leading technology initiatives from planning through implementation. This role is responsible for managing technology projects, gathering and analyzing business and technical requirements, and partnering with stakeholders to develop strategic technology roadmaps that align with departmental goals.

In addition, the Technology Analyst provides enterprise application and solution architecture support, identifies opportunities to improve business processes through technology, and develops reports and dashboards using tools such as SQL Server Reporting Services (SSRS), Power BI, and other business intelligence platforms to support data‑driven decision‑making.

The Town offers a competitive benefits package. To learn more, please visit the Town of Marana Benefits page.

Expected Hiring Range
: $66,130 - $82,661

Salary Range
: $66,130 - $99,195

Placement within the salary range is dependent on direct experience, internal equity, and/or budget.

• Analyze problems and implement solutions by assisting in software development.
• Work with key project stakeholders to capture business and user requirements for projects.
• Collaborate with technical and department teams to ensure business processes and initiatives are aligned for optimal effectiveness.
• Create and modify reports and report templates using SQL Server Reporting Services (SSRS).
• Interview key stakeholders and translate findings into detailed requirements, map current processes to the desired end state, and identify gaps such as program functions, output requirements, input requirements and sources, data conversion strategies, and system techniques and controls.
• Work with end users and vendors to identify and resolve technical issues with enterprise and COTS systems.
• Create and modify existing forms in multiple form‑builder software solutions.
• Coordinate and install new releases and patches for enterprise and COTS systems.

• Bachelor’s degree from an accredited college or university. (Additional relevant professional experience may substitute for required education on a year‑for‑year basis.)
• Over three years of experience in information technology, computer science, project management, business systems analysis, or related field.
• Must pass a fingerprint clearance background check.

An equivalent combination of education and relevant experience that provides the desired knowledge, skills & abilities to successfully perform essential functions may be considered.

• Bachelor’s degree in information technology, computer science, business administration or closely related field.
• Experience creating ad‑hoc reports with MS SQL Server Reporting Services (SSRS).
• Strong analytical skills to interpret and translate business needs into application and operational requirements.
• Experience collaborating with business stakeholders to identify process improvements, eliminate inefficiencies, and implement technology solutions that improve service delivery.
• Experience with issue tracking tools such as JIRA.
• Demonstrated experience planning and managing projects of various sizes.
• Experience gathering and documenting functional and technical report requirements and translating them into reporting solutions.
• Professional and personable; ability to work constructively and collaboratively with people at all levels.
• Willing to take initiative, deal with ambiguity and assume responsibility.
• Familiarity or proficiency in programming languages, Windows Server, IIS.

The Town of Marana is an equal opportunity employer. If you require a reasonable accommodation at any stage of the application/exam process due to a disability, please contact the Human Resources Department prior to any deadlines related to this recruitment process. Please contact the Human Resources Department if you would like this publication in an alternative format.