Bell Captain

Bell Captain

Isla Bella Beach Resort combines unparalleled luxury with the authentic charm of the Florida Keys to create an oceanfront destination like no other. Nestled on 24 acres in Marathon, this 199-room resort blends modern elegance with the natural beauty of a mile-long private beach and vibrant marine surroundings. With a focus on exceptional guest experiences, Isla Bella offers world-class dining, a full-service spa, and a marina for thrilling water adventures, all designed to capture the laid-back yet sophisticated spirit of the Keys.

Essential Duties and Responsibilities include warmly welcoming and greeting guests upon arrival and departure, assisting with check-in and check-out procedures, supervising and coordinating Bell Staff, ensuring VIP guests are personally welcomed and escorted, inspecting resort transportation vehicles, conducting training and coaching sessions, maintaining lobby and Bell Desk areas, attending departmental and resort meetings, monitoring and inventorying equipment and supplies, coordinating delivery of guest luggage and correspondence, ensuring luggage carts and departmental equipment are cleaned, and assisting with transportation and Front Office operations.

Qualifications and Requirements include strong verbal and written communication skills, ability to provide outstanding customer service, effective interaction with diverse backgrounds, ability to read and understand documentation, leadership skills, strong organizational skills, ability to lift and transport luggage, ability to work flexible schedules, and manual dexterity to handle luggage and operate equipment.